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Now you can learn disaster response best practices from the nonprofits that responded successfully to the Haiti earthquake.

Our free, five-part web seminar series Lessons Learned from Haiti helps nonprofits build strategies for mobilizing, soliciting, and stewarding supporters during and after times of disaster. Blackbaud nonprofit experts and partners developed the seminars based on their work with nonprofits that have been involved in Haiti relief efforts.

Each session builds on the content from the previous session, so you get a full overview of how to build strategies and action plans for rapid response.

Lessons Learned from Haiti — Part 1: Online Rapid Response Strategies
Presented by Steve MacLaughlin, Director of Internet Solutions, Blackbaud, Inc.
This session explores how online fundraising, email communication, and social media played an important role in nonprofit relief efforts for the Haiti earthquake. You'll learn how to develop a rapid response plan, be prepared online for emergencies, and implement best practices from across the nonprofit sector. Watch Recording.




Lessons Learned from Haiti — Part 2: The Mobile Giving Revolution
Presented by C.B. Barthlow, Director of Marketing and Client Services, mGive
This session discusses mobile advocacy trends and examines the unprecedented response to mobile donation appeals after the Haiti earthquake. You will learn how to acquire, retain, and cultivate mobile donors. Recording coming soon


Lessons Learned from Haiti — Part 3: Mobilizing Your Supporters Using Social Media
Presented by Jeff Patrick, Founder and President of Common Knowledge
This session discusses best practices and practical tips for leveraging social media for fundraising and outreach for disaster relief programs. The sessions takes an inside look at several programs; presents the tools and techniques for maximizing the potential of Facebook®, Twitter®, Flickr®, and YouTube®; and how best to connect these social media outposts to your mainstream outreach efforts. Watch Recording


Lessons Learned from Haiti — Part 4: Stewarding Donors Following a Crisis
Presented by David Lamb, Senior Consultant, Target Analytics, a Blackbaud Company
This session discusses how to respond to new donations effectively to encourage stronger future financial commitments and what kind of stewardship communications are the most important to send after donors make disaster-related gifts. 
Watch Recording 


Lessons Learned from Haiti — Part 5:  Turning One-Time Donors into Major Gift Prospects
Presented by Lawrence Henze, Managing Director, Target Analytics, a Blackbaud Company
This session helps nonprofit professionals understand the best strategies for retaining first-time “crisis” donors and methods for moving retained donors closer to their ultimate giving destination. Watch Recording


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