Speakers

Jessica Bouchard Name: Jessica Bouchard Title: Assistant Director of Development Jessica Bouchard is a senior member of the Vancouver Art Gallery's development team, where she directs the Gallery's individual giving and membership activities.  Under her leadership, the Gallery's individual giving revenues (including membership) have increased 194% in the past three years.  Her career spans the nonprofit sector; prior to joining the Gallery she worked in the theatre and tourism communities.  She is a member of Toastmasters International and sits on the board of a theatre company in Vancouver, as well as being a proud wife, mommy, cancer survivor, and Jeopardy addict.

Tiffany Elser Name: Tiffany Elser Title: Solutions Engineer, Blackbaud, Inc. Tiffany Elser is a lead solutions engineer for Blackbaud’s cultural solutions team. She was previously a top-ranked software instructor product lead, traveling across the U.S. and abroad training clients on all Blackbaud products. Prior to becoming an instructor, she worked on the customer support education team as a quality specialist, responsible for training analysts on product and technical knowledge and customer service skills. Ms. Elser is a graduate of the University of South Carolina, with a degree in marketing and human resources management. Ms. Elser regularly speaks at industry conferences and also serves on the Fundraising Research and Development Board of the Junior League of Charleston.

Chris Geady Name: Chris Geady Title: Solutions Engineer, Blackbaud, Inc. Chris Geady is a solutions engineer with Blackbaud Canada based in Toronto, Ontario. Mr. Geady works with all Canadian clients and prospects in a technical sales and consultative capacity. He has served as a Raiser’s Edge software instructor. Prior to joining Blackbaud, Mr. Geady worked in the nonprofit industry for a Blackbaud client for three years in an IT and development capacity. He holds an engineering physics degree and a certificate in database marketing.

Richard Geiger Name: Richard Geiger Title: Practice Manager, Professional Services, Blackbaud, Inc. As a seasoned professional in the nonprofit sector, Richard Geiger has experience with constituent relationship management technology, strategy, and implementation for a wide range of complex nonprofit organizations. Areas of expertise include fundraising strategy and analytics, fundraising process, and new program development. At Blackbaud, Mr. Geiger works exclusively with clients in technological and business process improvement, focusing on areas such as the constituent lifecycle, data mining, direct marketing segmentation strategy and design, and proper analysis strategies. Mr. Geiger focuses on leveraging Blackbaud technology to help clients create a rich, agile dataset that helps clients optimize constituent experience and value through all communication channels to the entire organization.  At the Zoological Society of San Diego, Mr. Geiger defined CRM best practices for supporting both the direct marketing and the zoo membership programs while configuring the data to cultivate both the high-end annual fund, major gift, and planned giving programs. Mr. Geiger has also worked with several of Blackbaud’s large private and public higher education institutions, such as Clemson, Furman, Oberlin, and West Virginia University Foundation, to integrate and optimize the use of direct marketing tools and practices as part of the constituent enterprise view. Prior to Blackbaud, Mr. Geiger worked as the market and systems analyst for CARE with responsibility for fundraising system implementation, analytics, and data management. While there, Mr. Geiger developed technology-based solutions to support the integration of direct mail, major gift, and planned giving programs. Mr. Geiger earned a Bachelor’s Degree in Business and Politics, Philosophy, and Economics from the University of Pittsburgh. He also holds a Master’s Degree in Urban and Regional Planning from the University of Pittsburgh.

Uma Guddanti Name: Uma Guddanti Title: Senior Database Developer, SickKids Foundation Uma Guddanti is the senior database developer for SickKids Foundation in Toronto, Canada.  Ms. Guddanti has been working with nonprofits for almost six years, providing the tools and applications needed to efficiently manage data (donors, financial information, transaction, etc.). Ms. Guddanti is currently responsible for providing technical experitise and leadership in the design, development, and support of business intelligence and data mining solutions.

Greg Heath Name: Greg Health Title: Solutions Engineer, Blackbaud, Inc.   Gregory Heath is a solutions engineer with Blackbaud Canada.  Mr. Heath has been at Blackbaud since 1997, during which he has served on the customer support and professional services teams.  In 2007, Mr. Heath moved to Blackbaud Canada’s sales team to leverage both his technical and product knowledge.  Mr. Heath is a graduate of the College of Charleston with a degree in biology and a minor in chemistry.

Molly Maple Name: Molly Maple Title: Senior Solutions Engineer, Blackbaud, Inc. Molly Maple is a senior solutions engineer specializing in Blackbaud® NetCommunity™ and The Raiser’s Edge®.  She has been a software instructor, working onsite with clients using The Raiser's Edge, Crystal Reports®, and Education Administration. Previously, she worked on the customer support team as a support specialist. As the child of a fundraiser, Ms. Maple got an early start working with major donors. She grew up visiting benefactors and attending fundraising events, and ran her first direct-mail campaign while she was a college student. After graduating from Georgia Tech, Ms. Maple spent time working for the South Carolina Aquarium™ before she began at Blackbaud.

Andrew Mosawi Name: Andrew Mosawi Title: Vice President of International Development, Blackbaud Andrew Mosawi is the Vice President of International Development at Blackbaud where he leads the company’s efforts to better serve the international nonprofit community. He has spent the last 8 years working with nonprofits in Europe, Asia and North America and is a regular commentator on international fundraising trends and techniques. Prior to joining Blackbaud, Andrew was the Director of Nonprofit Services at IATS, a Ticketmaster company and the leading global provider of donation processing services to nonprofits.

Marc Pitman Name: Marc Pitman Title: Director of the Foundation, Inland Hospital Marc Pitman is director of the Foundation of Inland Hospital, founder of Fundraisingcoach.com, and author of "Ask Without Fear! A Simple Guide to Connecting Donors with What Matters to Them Most".  He loves asking people for money and is often heard saying, "Fundraising is an extreme sport!" With more than a decade of fundraising experience, he coaches nonprofit executives around the country and his popular "Extreme Fundraising Blog" is read by hundreds of people around the world. A noted expert quoted in media like Reuters and Successful Fundraising, Mr Pitman is often invited to be the keynote speaker at conferences and teaches seminar, including his popular "Creating Donor Evangelists" program. Through his seminars and one-on-one work, Mr Pitman helps his clients reconnect with the passion that got them into fundraising in the first place. When he's not helping others get passionate about raising money, he enjoys coffee, reading, and travel. Mr. Pitman resides in Waterville, ME, with his incredible wife and three amazing kids.

Shaun Sullivan Name: Shaun Sullivan Title: Chief Technology Officer, Blackbaud, Inc. Shaun Sullivan is the chief technology officer at Blackbaud. He has been building, designing, and supporting software solutions for nonprofits for more than 17 years. Since joining Blackbaud in 1989, he has played a key role in every major release of the company's flagship product, The Raiser's Edge®. Mr. Sullivan also led development of RE:NetSolutions™, The Information Edge™ and, most recently, worked on Blackbaud® NetCommunity™. As chief technology officer, he leads the teams that focus on the company's technical direction and application of emerging technologies. He graduated with a degree in management information systems from Nichols College in Dudley, MA.

Marc van Baar

Name: Marc van Baar Title: Support Education Manager, Blackbaud, Inc.

Marc van Baar is the support education manager at Blackbaud and is responsible for hiring, training, and developing customer support staff. Originally a customer support analyst, he became a software instructor and taught clients throughout the United States and Canada. Mr. van Baar is originally from the Netherlands and moved to the United States 12 years ago after graduating with a BA in marketing and management from the Nationale Hogeschool voor Toerisme en Verkeer. He regularly speaks at Blackbaud conferences about Raiser's Edge topics and training management.

Chris Woodhill

Name: Chris Woodhill Title: Director, Information Technology and New Media, SickKids Foundation

Chris Woodill is the director of information technology and new media for SickKids Foundation in Toronto, Canada.  Mr. Woodill has been managing large scale online teams for 13 years for a variety of companies and clients in the private, public, and non-profit sectors.  He is responsible for overall technology direction for SickKids Foundation and is currently working with his team to increase revenue through online channels, lower costs through automation, and improve donor loyalty through better service online. SickKids Foundation was established in 1972.  Its mission is to inspire its communities to invest in health and scientific advances to improve the lives of children and their families in Canada and around the world.  Its vision is “Healthier Children.  A Better World.”  In 2007, SickKids Foundation made the largest charitable investment in children’s health care in Canada.  A total of $75.5 million was invested in The Hospital for Sick Children and national initiatives across the country.  Since the establishment of SickKids Foundation 35 years ago, community support has generated $1 billion towards child health research, education and care.