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Blackbaud Enterprise CRM Sessions
| Today and Tomorrow: Blackbaud Enterprise CRM Road Map |
Stephen Konig, Product Manager for BBEC, Blackbaud, Inc.
What does Blackbaud’s CRM technology enable today and where will future functionality take Blackbaud’s customers? Attend this session to learn more about product enhancements in the current release and new features that will be added in future releases. Get an overview on the Blackbaud Enterprise CRM customer community and product advisory board. |
| To Infinity and Beyond! Emerging Infinity Platform Technology |
Shaun Sullivan, Vice President, Chief Technology Officer, Blackbaud, Inc.
What is on the horizon for Blackbaud? Interested in the state of the Infinity platform today? Want a peek at Blackbaud’s technology road map? Join Blackbaud CTO for an inside view into the future of Infinity. |
| Leveraging Blackbaud Enterprise CRM for Strategic Online Fundraising |
Steve MacLaughlin, Director of Internet Solutions, Blackbaud, Inc.
Ryan Frere, Internet Solutions Product Manager, Blackbaud, Inc.
Enterprise customers have sophisticated online fundraising needs that need to seamlessly integrate within a larger marketing and direct communication strategy. In this session, we will review the native internet capabilities within BBEC and how customers can successfully leverage these features and functionality on the Infinity platform. |
| Today and Tomorrow: Blackbaud Direct Marketing Road Map |
Ellyn LaVecchia, Product Line Manager, Blackbaud, Inc.
Gregory Heath, Senior Solutions Engineer, Blackbaud, Inc.
Blackbaud Direct Marketing is an integral component of Blackbaud Enterprise CRM for any organization currently segmenting its constituent base. Come see what this great application can do, how easy it is to use, and how well it integrates your multi-channel fundraising efforts. For customers that currently use Blackbaud Direct Marketing, this session will provide insights into reporting, segmentation functionality, and future enhancements. |
| SDK Session #1: Blackbaud Enterprise CRM Customizations |
Brandon Winchester, Principal Developer Solutions Engineer, Blackbaud, Inc.
Katie Hawes, Developer Solutions Lead, Blackbaud, Inc.
In this session, you will learn the basics of creating catalog items using the Infinity platform Software Development Kit. Information about how to install and use the SDK will be provided along with a demonstration of how to add a first class
field to a constituent record. Details will include concise rules to be successful with creating upgradeable customizations as well as code examples. This session will include:
- An introduction to the Infinity platform SDK
- An overview of the rules for creating customizations using the Infinity SDK
- A demonstration on how to add a first class field, that can be viewed, edited, and queried on in Blackbaud Enterprise CRM
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| SDK Session #2: Future Enhancements and Features within the Software Development Kit |
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Ben Lambert, System Architect, Blackbaud, Inc
In this heavily technical session, Ben Lambert will demonstrate new customization capabilities using the Infinity Platform Software Development Kit (SDK) with a focus on using the new programmable user interface objects, UIModel. Topics covered will include setting field characteristics, adding custom business logic and UI behavior, and adding new fields to existing data forms within Blackbaud Enterprise CRM. |
| Making the Switch from The Raiser's Edge 7 to Blackbaud Enterprise CRM |
Toby Weiss, Director of Information Technology, Jews for Jesus
Misty Grooms, Principal Consultant, Blackbaud, Inc.
Toby Weiss, IT director for Jews for Jesus, and Misty Grooms will share their stories of their organization’s journey from The Raiser’s Edge to Blackbaud Enterprise CRM. What were the business drivers that prompted the change? How are the implementations for each solution different? What were the outcomes of the engagement? Other insights will also be shared. |
| Creating Customizations within Blackbaud Enterprise CRM |
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Matt Hall, Solutions Architect, Professional Services, Blackbaud, Inc.
Toby Weiss, Director of Information Technology, Jews for Jesus
This session will be a technical walk-through that will take a look at a customer’s unique scenarios and what was done to address them using the Infinity platform’s extensibility features. Customizations included two integrations, one for gift processing and one for mailings. We’ll cover workflow/caseloads management for tracking international events and activities. |
| Panel Discussion: The Challenges and Successes of Managing an Advanced, Integrated Marketing Strategy |
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Amelia Koch, Director of Membership, Chesapeake Bay Foundation
Misty Thornton, Heifer’s Director of Donor Analytics, Mgmt, and Reporting
Michael Sola, Director of Information Technology, National Wildlife Federation
Allison Van Diest, Senior Product Marketing Manager, Blackbaud, Inc.
A panel of customers that operate high volume, strategic marketing campaigns will discuss challenges they have faced, the tools and tricks that enabled them to succeed, and other insights. Learn from their stories and lessons and benefit from their expertise. Audience questions and inquires are encouraged. |
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