Bill Connors, CFRE, is the author of the forthcoming Fundraising with The Raiser’s Edge: A Non-Technical Guide (Wiley, February 2010). He is the database administrator for The Raiser's Edge at the Greater Bay Area Make-A-Wish Foundation and an independent Raiser's Edge consultant and trainer. Until June 2005, Bill was principal consultant for fundraising systems for Blackbaud, having helped found the Blackbaud consulting program in 1998. He has been providing consulting and training on The Raiser's Edge in the United States, Canada, the United Kingdom, and Europe since 1995. He previously served as senior consultant for fundraising technology for a London fundraising consulting firm. Having spent his entire career in nonprofit work, Bill also worked for Junior Achievement as the director of development in Arizona and as director of field IT for the national headquarters, overseeing the roll-out of The Raiser's Edge in 165 field offices. Bill is an honors graduate of Yale University with a master's degree from Brigham Young University.

Heather Hadden has been an employee of the Alberta Children’s Hospital Foundation in Calgary, since 1998. In her current role as manager of information services, she is responsible for the overall integrity and security of the Foundation’s information systems. Her key focus is on the ongoing strategic development and utilization of The Raiser’s Edge® as a primary business tool for the organization, including the training of Foundation staff members to advance their skills, knowledge, and utilization of the system. She provides leadership through effective and collaborative business solutions, and works with staff in all departments to develop user-friendly processes that maximize the use of The Raiser’s Edge for donor management and reporting. She develops training plans for new employees in collaboration with their respective departments, and coordinates workshops and remedial training plans for continuing employees. Heather holds a BSC and an MSC from The University of Calgary.

Rachel Kirby is currently the assistant director of data services in the University Advancement Department at Marquette University. She has experience with fundraising reporting, data entry, and database records maintenance. Rachel received a Bachelor of Arts from Carleton College in 2003, and a Master of Arts from the University of Wisconsin in 2004.

Teresa Griffith Pavelich is the manager of advancement information training at Marquette University in Milwaukee, Wisconsin. Since coming to Marquette in 2001, she’s held several positions, including advancement project coordinator and director of advancement services. When Marquette finished a conversion to The Raiser’s Edge® in February, 2008, she decided to take a position with that focused on training and building organizational effectiveness through the use of The Raiser’s Edge and other related Blackbaud products. Teresa has worked as a trainer in some capacity in every job she’s had since high school, and she’s proud to continue that path with The Raiser’s Edge. Teresa has a Bachelor of Arts in Sociology from the University of St. Thomas.

Nancy Bocskor teaches citizens in the United States and internationally how to communicate with passion to affect change in their communities. She is an adjunct professor at George Washington University’s Graduate School of Political Management where she teaches fundraising courses. Nancy has served as a chief of staff on Capitol Hill, as a campaign manager, as a fundraiser, and as a political educator. In 1990, Nancy started The Nancy Bocskor Company, a political consulting firm specializing in training for officeholders, candidates, and campaign workers, and fundraising for Members of Congress. Her work on behalf of her clients has been highlighted in The Wall Street Journal, The Washington Post, and on National Public Radio. Named a “Rising Star in Politics” by Campaigns & Elections magazine, she was featured in the PBS documentary Vote for Me: Politics in America. She has served as a political analyst for CNN, and has appeared on C-SPAN.

RBSCo has been in the business of serving those who serve others through philanthropy since 1986, with a specialty in campaign planning and execution. Bob Sharp is recognized as one of the nation’s leading fundraising professionals and has more than 25 years of national consulting experience in capital campaigns, annual funds, endowment campaigns, board and leadership development, and strategic planning. He has counseled hundreds of nonprofit organizations, helping them raise significant funding for a wide variety of purposes. Bob is a frequent guest speaker at both the local and national levels and was honored as "Fundraising Professional of the Year” by the Association of Fundraising Professionals. Bob was invited to develop and has taught nonprofit management and leadership courses for El Pomar's Fellows Program. This 14-year experience has helped to develop an entire new cadre of nonprofit leaders. A graduate of Rutgers University, Bob holds a master’s from Indiana University and a doctorate in adult learning from the University of Wyoming. Bob and his wife live in Denver, Colorado.

Tim Winkler is the managing partner/principal of Winkler Consulting Group, a full-service development consulting firm specializing in the areas of capital campaigns, planning studies, development assessments, and strategic planning. Over the past 20 years, Tim has actively been involved with leadership roles on capital campaign teams that have raised more than $300 million, authored several published articles, and spoken at numerous professional events all across the country. A highly-sought presenter with a diverse background in fundraising and development, Tim is recognized as an expert with regard to capital campaigns and major gifts. Additionally, he is a Certified Fund Raising Executive (CFRE), a credential held by only the top 10 percent of all development professionals, and was recognized by the Charleston Regional Business Journal as one of the area’s "Top Forty under 40" business executives. He is an active member of the Association of Fundraising Professionals (AFP) and the South Carolina Association of Nonprofit Organizations (SCANPO). In 2004, Tim was appointed to serve on the South Carolina Committee for the National Association of Healthcare Philanthropy (AHP).

Amy Toyama is the development services supervisor at the Aquarium of the Pacific. Since joining the Aquarium prior to its opening in 1998, Amy has been responsible for data integrity of the Aquarium’s ticketing and development software. Most recently, Amy was responsible for the successful implementation of Blackbaud® NetCommunity™ for email communications, membership sales, and online donations.

Keith Curtis has nearly 25 years of experience in all aspects of fundraising and nonprofit management, leading a firm that has raised well over $200 million for its customers. Keith’s proven expertise includes strategic planning, feasibility studies, board and volunteer training, capital campaign management, corporate sponsorships, annual giving, and endowment programs. His commitment to philanthropy is also evident through his role on the board of the Giving Institute (formerly the American Association of Fund Raising Counsel) and as board president for the Hampton Roads Gift Planning Council.

Bruce Monnery is responsible for finance, administration, and facilities functions at Renfrew Educational Services. He is a certified general accountant (CGA) with more than 35 years of experience in the nonprofit sector. He taught accounting for 11 years and has lectured on financial topics to graduate students in health administration at the University of British Columbia and social work at the University of Calgary. Bruce is currently the board chair of the Cancer Recovery Foundation of Canada.

Gregory Heath is an enterprise senior solutions engineer with Blackbaud’s enterprise sales team. Gregory has been at Blackbaud since 1997, and during his tenure he has served on the Customer Support and Professional Services teams. In 2007, Gregory moved to Blackbaud Canada’s sales team to leverage both his technical and product knowledge. Gregory is a graduate of the College of Charleston with a degree in biology and a minor in chemistry.

Harmon Burstyn is a CPA specializing in nonprofit accounting and tax compliance. His customers range in size from $80,000 to $10 million in revenues. Harmon has assisted customers with preparing documents for nonprofit startups, addressing governance issues, creating of policies and procedures, and improving financial reporting. His workshops on the Form 990 and mergers/alliances for nonprofits are always well received. Prior, he was an auditor with Deloitte, controller at Beach Blanket Babylon, and a headhunter for CPAs. Harmon is a member of the American Institute of Certified Public Accountants and the California Society of Certified Public Accountants.

Holly Hamilton serves as the managing director, strategic initiatives at Marquette University in Milwaukee, Wisconsin. Drawing on 20 years of experience in the workplace, Holly has adopted an innovative approach to the management of strategic initiatives within the fundraising organization. A professional in the fields of information management and technology, project management, and advancement services, she creatively incorporates techniques from these disciplines into the work of advancement. Holly is a member of APRA and CASE and is a frequent speaker on topics relating to collaborative project management, prospect management, and innovative strategies in the workplace.

Colleen Fitzgerald is president of Coaching Creates in Milwaukee, Wisconsin. For over 25 years, Colleen has coached and consulted with hundreds of decision makers from more than 140 organizations. Customers include universities, corporate leaders, nonprofits, and philanthropists from Poland, Germany, and Ireland. One theme permeates all of Fitzgerald’s coaching: helping dynamic people put their innovation and inherent talents into action. Since 2006, she has worked intensely with University Advancement at Marquette University to coach staff on how to operate at peak levels while helping build a culture that cultivates creativity and collaboration across the organization.

Charles P. Ries is senior director of development design and innovation at Marquette University. He joined Marquette’s advancement staff in 1998. Prior to joining Marquette, he was vice president for development at the John Wayne Cancer Institute in Santa Monica, California, and senior vice president of The Oram Group, a fundraising management and consulting firm founded in 1940. During his 13 years with The Oram Group, Charles worked with more than 200 nonprofit organizations solving a variety of fundraising and organizational challenges. Charles is a published author; his fiction, poetry, and book reviews have appeared in over 200 print and electronic publications.

For 25+ years, Mollye Rhea, president of For Momentum, has conceptualized, developed, and spearheaded programs for cause and partnership marketing to benefit nonprofits and corporations at both national and local levels. When Mollye Rhea founded her company, For Momentum, in May, 2003, she realized that there were very few agencies specializing in cause marketing. Since then, For Momentum has grown to become one of the leading cause marketing firms in the country. Her goal is to strengthen communities at large by cultivating partnerships between nonprofit organizations and corporations. Through For Momentum, Mollye has worked with corporate customers such as InterContinental Hotels Group and Novartis Pharmaceuticals. She also has worked with nonprofits, large and small, including the US Fund for UNICEF, National CASA (Court Appointed Special Advocates), VFW, Reading is Fundamental, Big Brothers Big Sisters, and One Warm Coat, just to name a few. Prior to forming For Momentum, Mollye spent eight years with the Arthritis Foundation national headquarters, most recently serving as group vice president of strategic marketing alliances.

June Bradham is the president and founder of Corporate DevelopMint, a fundraising consulting firm headquartered in Charleston, South Carolina. She has led campaigns of $2 million to $100 million and is regularly invited to speak at conferences nationwide including AHP, AFP, CASE, and the Blackbaud’s Conference for Nonprofits. Her most recent delivery of this program on generational giving was at the AFP-International conference in New Orleans, Louisiana. In May, 2009, June’s first book The Truth about What Nonprofit Boards Want: Nine Little Things that Really Matter will be released by Wiley. June’s perspective as a business owner who works with nonprofits as a consultant and as a board member combined with the research that comes directly from interviews with board members themselves make this book unique in its class.

Through her work in annual giving, major gift campaigns, and board development, and through serving as an interim director of development, Tucker Bradham has a comprehensive understanding of how development operations work best. She has emerged as a specialist in facilitating development assessments for customers in healthcare (such as Phoebe Putney in Albany, Georgia) as well as for community organizations (like Camp Boggy Creek in Eustis, Florida, and The Arts Partnership in Spartanburg, South Carolina). Her experiences have led to the creation of an assessment model that is now applied to every strategic planning study Corporate DevelopMint runs. Tucker comes to Corporate DevelopMint following her experience in the advancement office at Emory University in Atlanta, Georgia. Through community-based capital campaigns, Tucker has helped worthy organizations build, market, manage, and achieve fundraising success (for Charleston-based Our Lady of Mercy Outreach Services and for Alzheimer’s Respite and Resource of Hilton Head). With a bachelor’s degree in English from Warren Wilson College in Asheville, North Carolina, and a portfolio from the Portfolio Center in Atlanta, Georgia, Tucker is able to approach any challenge with a fresh, creative eye and offer solutions that truly drive her customers’ success.

As Blackbaud's Director of Corporate Relations and Philanthropy, Rachel Hutchisson oversees the company’s global philanthropic and volunteerism initiatives, relying on her 17 years of experience working with nonprofit organizations to help Blackbaud and its employees make a difference in the world. Her passions include literacy, education for disadvantaged youth, and children’s healthcare. She serves within the community as the president of the Lowcountry Chapter of the Association of Fundraising Professionals and as a member of the board of directors of the South Carolina Governor’s School for Science and Math and the South Carolina Association of Nonprofit Organizations.

George Stevens is the CEO and president of the Coastal Community Foundation, a public nonprofit organization that links donors to causes through the creation of endowed funds that support charitable causes now and forever. George has worked in the nonprofit sector his entire adult life, serving in senior management roles in academic institutions, research organizations, and museums. He is the author of more than two dozen publications, including one book and one feature-length film seen by more than seven million people. He lives in Charleston, South Carolina, with his wife Kit and family.

Paul K. D’Alessandro is founder and CEO of D’Alessandro, Inc. He is widely regarded as one of the top nonprofit fundraising and performance strategists in the United States and serves customers worldwide. Paul has advised hundreds of clients on nonprofit management and capital campaigns ranging in goals from $2 million to multi-billions in his 20-year career. Because he is directly responsible for campaign success and believes in “hands on” counsel, Paul has made more than 4,000 personal solicitation calls with resulting gifts ranging from $1,000 to multi-million gifts.

Kelly Grattan is the director of IT-philanthropy for Big Brothers Big Sisters of America (BBBSA), overseeing all marketing and fund development technologies for the National Headquarters as well as a network of 400 agencies. Previous to her tenure with BBBSA, she was the director of advancement services for Kimmel Center, Inc., a regional performing arts center in Philadelphia, Pennsylvania. In addition, Kelly successfully served as the project lead for a three-year campus-wide database implementation at Susquehanna University. She was also an instructor through the Sigmund Weis School of Business. Kelly holds an MBA from Bloomsburg University and a BS in Business Administration with concentrations in Marketing and Information Systems from Susquehanna University. Currently, Kelly is a third-year doctoral candidate at Indiana University pursuing a PhD in Administration and Leadership in the Nonprofit and Public Sectors.

As director of technical solutions at Blackbaud, Mark has worked directly with many of the largest nonprofits in the industry, such as American Heart Association, Big Brothers Big Sisters of America, and Arthritis Foundation, helping to deploy online fundraising solutions. As one of the original architects of Friends Asking Friends technology, he has actively participated in the development of the Blackbaud Sphere product. He received a bachelor’s degree in engineering from Duke University and a master’s degree in engineering from Stanford University.

Doug Shaw is a 30-year veteran fundraiser. Douglas Shaw & Associates was founded by Doug and his wife Stevey 15 years ago. Together they have built one of the leading fund raising consulting firms in the United States serving 35 nonprofit customers through their staff of 65 talented and cherished people.

Michael Johnson Officer possesses 25 years of fundraising, marketing, and advertising experience. Prior to joining DSA, he served as vice president of advancement for a large overseas organization. Before that, he worked for a number of large consumer advertising agencies in New York and Dallas, Texas. His clients included Procter and Gamble, Johnson and Johnson, Smithkline Beecham, and Pizza Hut®.

Jackie Huffman is an interaction designer for the Patron Edge team. Jackie has more than 10 years of experience designing software in a variety of industries including retail and education. She has a Master of Business Administration from Hawaii Pacific University and is a board member for a nonprofit organization called The Dolphin Project.

Nicholai Burton is the senior product support lead for Blackbaud’s arts and cultural solutions. He holds a Bachelor of Arts in French and International Trade from Clemson University. He also runs the Greater Park Circle Film Society, a local nonprofit that aims to entertain, educate, and create community through the art of film.

As a senior consultant, Kevin Russell combines his extensive arts administration experience, technical knowledge, and eCommerce focus to implement successful software solutions that build capacity in the back-office and drive sales in traditional and online channels. Prior to joining Blackbaud in 2005, Kevin was the director of operations for ArtsBoston, a nonprofit audience-development and marketing company serving performing arts organizations in greater Boston. During his tenure at ArtsBoston, he implemented a complete technology upgrade, spearheaded the redesign and re-launch of ArtsBoston's website, and managed a successful three-year strategic planning process. Before joining ArtsBoston, Kevin was an executive recruiter in the technology industry. Kevin’s focus on online solutions has afforded him the opportunity to work with over a hundred of Blackbaud’s cultural customers including the deYoung Museum, The Children’s Museum of Indianapolis, American Players Theatre, and the Calgary Zoo on projects including full software implementations, custom web applications, and targeted sales and marketing analyses. Kevin has served on the board of the New England Theatre Conference, regional theatre services organization, as well as the HR advisory board of Idealist.org, a national nonprofit service organization. Kevin earned a Bachelor of Arts in Theatre Studies from Yale University.

Margo Anderson is an Internet solutions manager within Blackbaud’s Internet Solutions Division. Margo has been with Blackbaud since 2006, and during her tenure she has served in the Professional Services Department as an Internet solutions consultant. Margo demonstrates thought leadership in the arts and cultural space through blogging about Internet trends, speaking at conferences, and having daily conversations with organizations about their online goals. Margo graduated from Appalachian State University with a degree in computer information systems.

As managing consultant for the arts and cultural practice, Michael Culler manages the cultural solutions consulting team. Additionally, he assists with the sales process, ensuring the appropriate resource allocation for sales opportunities. Michael also works closely with Blackbaud’s product development team on the development of future software and software releases for the cultural vertical. Michael has also worked as a project manager, senior consultant, and new-hire training lead in the Professional Services Division. He has worked with customers across North America and the United Kingdom to implement full-scale projects, business process improvement projects, and pre-sale and existing customer audits. Over the past five years, Michael has been specifically focused on the arts and cultural marketplace in his role within Professional Services. Michael is an active participant in the cultural nonprofit vertical by delivering speaking engagements and contributing to trade publication articles. Before the creation of the Professional Services Division at Blackbaud, Michael spent four years as a senior product specialist for the fundraising support team. His time in Support also included the role of team lead within Customer Support, advisor on the new hire educational program for The Raiser’s Edge support, and senior software instructor. Prior to joining Blackbaud, Michael served as the public information coordinator for the Gibbes Museum of Art in Charleston, South Carolina. His duties included marketing, public relations, fundraising, membership, and event management. Michael is active within the local nonprofit community in Charleston through volunteer and pro bono work. Michael earned a Bachelor of Science in Business Administration and a Bachelor of Arts in Corporate Communications from the College of Charleston.

Jeff Heffner is the product support lead for The Patron Edge® and was one of the original members of the Patron Edge support team. Jeff came to Blackbaud after many years testing software for nonprofit BINGO halls in the U.S. and Europe. He has worked extensively with the Patron Edge database and has helped write and implement numerous custom reports and product customizations. He is Blackbaud’s subject matter expert for ticket and membership barcode scanning.

Over the last eight years, Jim has helped nonprofits raise more than $650,000,000. Known as an innovative strategist, Jim counseled with the Dallas Museum of Art for its Centennial Campaign that resulted in a $350,000,000 art challenge. Current and recent clients include: Taubman Museum of Art, Houston Ballet, Walters Art Museum, Colorado State History Museum, New Mexico Museum of Art, Springer Opera House, and many others. Selected as counsel by the American Association of Museums and the American Craft Council, Jim is a graduate of Wofford College and Yale University.

Alison Fultz serves as a senior solutions engineer for Blackbaud’s arts and cultural solutions group. She has extensive experience in designing, developing, and implementing software solutions for arts and cultural organizations from her years serving as the principal consultant for the Arts and Cultural Solutions Team. Her customers and implementations include world-class performing arts organizations, natural history art museums, zoological societies, children’s museums, and art museums. Alison joined Blackbaud with more than 10 years’ experience in database analysis and system administration. Prior to joining Blackbaud, she served as the director of systems administration at the Detroit Symphony Orchestra. She is based in Chicago, Illinois.

Brian Lauterbach, CFRE, comes to RuffaloCODY with more than 10 years’ experience raising contributed support for some of the nation’s largest arts organizations. Brian is an experienced, innovative, and entrepreneurial professional with accomplished record of successful leadership in nonprofit administration. He excels at integrated marketing, development, and cultivation programs with an emphasis in annual fund campaign organization, individual giving, corporate sponsorships, cause-related marketing, grant writing, board/volunteer development, special events, and organizational branding.

Kit Matthew has more than 20 years of nonprofit experience spanning fundraising, marketing, executive leadership, facility planning, and exhibit and program development in museums, conservation groups, cultural organizations, and science education and research. She has worked with a variety of nonprofit organizations including The Nature Conservancy, New Mexico Museum of Natural History and Science, Chemical Heritage Foundation, Historic Charleston Foundation, Plimoth Plantation, Please Touch Museum, and the Wildlife Conservation Society. In addition, Kit served in product development roles at Unilever and Reebok, working with international product teams. She brings a range of experiences from the academic, corporate, and nonprofit worlds to her various assignments and volunteer work. Her educational background includes a PhD in biology from the University of Pennsylvania and an MBA from the University of Minnesota. She is active as an accreditation reviewer for the American Association of Museums and as a peer reviewer for federal educational agencies. She has also served on boards for a children’s museum, a wildlife rehabilitation center, and a ballet company. In addition, she has served as a lecturer and graduate student advisor at the University of the Arts MA Program in Museum Studies. She currently works in the Arts and Cultural Division at Blackbaud.

Anthony Tomaino is the product support manager for Blackbaud’s financial solutions. He previously served as a product lead for Student Billing™, The Education Edge™, and RMS. During that time, he provided design feedback on functionality, helped prioritize product updates, and served as the support product expert. He has performed consulting engagements for Blackbaud customers and has trained analysts on new functionality. He began working at Blackbaud as an analyst for The Financial Edge™ in 2005 after graduating from Hartwick College majoring in both Management and Economics.

James Bradley has been with Blackbaud for more than five years, working with The Financial Edge and The Raiser’s Edge products. He currently holds the position of senior solutions engineer on the Financial Solutions Team. In this role, James supports the Core Sales Team in finding and confirming the correct financial solutions for Blackbaud’s customers. He handles customer questions, sales demonstration, and training for the sales team on The Financial Edge accounting solution. He started his career at Blackbaud as a software instructor on both The Financial Edge and Raiser’s Edge products. In his two and a half years in that position, James trained more than 1,000 clients on the correct use and procedures in Blackbaud’s award winning software solutions. Before joining Blackbaud, James worked in the private sector for 10 years as a hotel general manager. In that position, he oversaw the operations and finances of several hotels, giving him an in-depth understanding of accounting principles and procedures. James has a BS from Clemson University.

Daniel Dalnekoff is a product support lead for The Financial Edge and a contributor to Blackbaud Blogs. He works with both the support team for Blackbaud’s financial solutions to provide product support and training, and with product development to help shape the product. Daniel joined Blackbaud’s team as a customer support analyst in 2006. He holds a BS in Financial Economics from the University of Maryland Baltimore County. Daniel volunteers locally at the Meeting Street Academy.

Nora Isaac has worked in the information technology industry for more than 25 years. She has been employed by The ALS Association, Greater Philadelphia Chapter for over eight years and is currently the senior manager of information technology. Isaac’s responsibility at The ALS Association includes managing the implementation and support of Blackbaud products such as The Financial Edge™, The Raiser’s Edge®, Blackbaud® NetCommunity™, and Blackbaud Sphere™.

Melissa Hinkleman is a solutions engineer with the core sales team. Melissa came to Blackbaud after receiving her MBA from Winthrop University and has been at Blackbaud since 2006. Prior to that, Melissa spent some time working with Blackbaud’s marketing department. She has leveraged her financial knowledge as well as her product expertise on the core sales team for the past three years.

John Linton is a sales manager for Blackbaud’s Education Solutions Division. Previously, John worked in direct sales as a senior account executive on Blackbaud’s core colleges team, providing assistance with Blackbaud Student Information System™. His background in direct sales and professional services has given John extensive experience in explaining how the student life cycle can be impacted positively through the use of technology. John joined Blackbaud shortly after graduating from The University of South Carolina.

Holly joined Solutions@MBAF in 2006 as a senior member of the leadership team responsible for the development of marketing, channel, and direct sales activities for PaperSave. She has continued to grow the channel and direct sales by leveraging technology and relationships. Having started her career at Blackbaud and continuing within the Microsoft® channel, Holly brings over 15 years of experience in support, consulting, project management, sales, and marketing to the executive management team. She communicates information about the benefits of leveraging technology to gain efficiency through articles in trade publications she has contributed to, white papers she has written, and conferences where she has led sessions. She has been interviewed for and quoted in Accounting Technology and Accounting Today for delivering custom solutions designed for specific customer needs. She has also spoken at numerous conferences including Opera America, National Performing Arts Society, George Washington Society of American Society of Association Executives, Hospitality Financial and Technology Professionals Association, and the Blackbaud Higher Education User Group.

Bio coming soon...

Martin Novom has more than 20 years of experience as a philanthropic professional. His background includes holding senior executive positions for healthcare, public broadcasting, and human-service organizations. As a recognized expert in the areas of capital campaigns, planning, and leadership development, Martin has counseled educational, healthcare, human service, performing arts, and environmental nonprofits the United States and Canada. As one of only 85 AFP Certified Master Teachers, he is a frequently sought-after leader of seminars and workshops. Martin is the co-director of the Waldorf Administration Program at Rudolf Steiner College, Fair Oaks, California. He is also the editor and lead author of The Fundraising Feasibility Study: It’s Not about the Money, a book in the Wiley/AFP Fund Development Series. An active member of AFP, Martin serves on national committees and is the past president of the Northern New England Chapter. Martin is also a Certified Fundraising Executive and a graduate of California State University.

After graduating from The Citadel, Bob Duckworth worked for a provider of software and services for the nonprofit community for 12 years. That eventually led to a position at his alma mater, The Citadel, as the director of development of The Citadel School of Business Administration on its first $100 million capital campaign. Currently, he is vice president/executive director of St. Josephs/Candler Foundations. Bob completed his Master of Arts in Philanthropy and Development at Saint Mary’s University of Minnesota.

Shawn Poland has been working in a senior development role as executive director of the Cambrian Foundation since 2004. He is past president of the Laurentian University Alumni Association where he also served on the Institutions Board of Governors. Since joining Cambrian College, Shawn has been appointed to posts at the provincial and national level with College Committee for Advancement and the Canadian Unity Council. Shawn holds a Master of Arts in Humanities, and is currently completing his Master of Arts in Philanthropy from Saint Mary’s University of Minnesota.

A Certified Fund Raising Executive, Jennifer Paquette brings 12 years experience in institutional advancement and a thorough understanding of all levels of nonprofit management to her position at Blackbaud. As a consultant, she helps large-scale customers maximize operational potential and meet their business objectives and missions by utilizing The Raiser’s Edge® and Blackbaud Enterprise CRM™ to increase the return on institutional investments. Jennifer’s specialties include constituent relationship management, major giving, membership programs, prospect and moves management, and strategic capital campaign management. Prior to joining Blackbaud, Jennifer worked with Blackbaud products for many years — both when serving as director of development for the Rhode Island Zoological Society and as director of development for the Preservation Society of Newport County in Newport, Rhode Island. In Newport, she launched and grew the Preservation Society’s first formal institutional advancement operation, growing philanthropic revenue by 700 percent over five years utilizing newest technologies and industry best practices. Jennifer is a member of the Association of Fundraising Professionals, the National Council of Planned Giving, and the Planned Giving Group of New England. Jennifer earned a bachelor’s degree from the University of Rhode Island and a graduate degree from the University of South Carolina. She has also achieved the Certified Fund Raising Executive (CFRE) professional fundraising status.

Tim Troutman is a fundraising professional with about a decade of experience in the nonprofit field. Throughout his career at Charlotte Rescue Mission, where he is currently employed, he has engaged in all aspects of development including special events, marketing, direct mail, and donor services. Tim's most significant contributions have included the development of several cost-saving processes and the implementation of advanced response modeling using JMP software to significantly improve ROI on direct mail campaigns. Tim is also the editor in chief of Called to Communion, an online magazine. He lives in Charlotte, North Carolina, with his wife and son.

Page Bullington joined Target Analytics in November of 2007 as a full-time fundraising consultant. She has a Master of Public Administration with a concentration in nonprofit management. She has experience working in the nonprofit industry, specifically with healthcare and political organizations. As part of the Target Analytics team, Page has worked to offer professional development seminars for healthcare organizations focusing on both major and annual gift strategies. She has also developed a unique consulting offering centered on assisting healthcare organizations in using their patient data to enhance fundraising. Page has also worked with Target Analytics customers across sectors and enjoys getting to coach clients within the K-12, higher education, and cultural areas. She is an active member of the Junior League of Charleston and is the class giving chair for her alma mater, Winthrop University.

Rebecca Hunter, CFRE, is a Master Teacher, designated by the Indiana University Center On Philanthropy and the Association of Fundraising Professionals. With 28 years of successful, broad experience across higher education, health care, social services, and association fundraising, she brings a wealth of knowledge based upon best practices — and sometimes worst practices. One of her philosophies is that "if you`re not out there making mistakes, you`re not trying very hard." She is a member of the adjunct faculty for North Park University’s master’s degree and certificate programs in nonprofit management. She is frequently an invited speaker for international, national, regional, and local conferences, and provides pro-bono consulting services for causes about which she is passionate.

Karen is the president and owner of K-Squared Consulting, providing financial and operational consulting to nonprofit organizations. K-Squared Consulting provides outsourced CFO and accounting office services; operational and financial policy and procedure review and analysis; business, strategic, and financial planning; as well as private foundation office management. Prior to launching K-Squared Consulting, Karen was a director at a regional accounting firm, providing audit, accounting, and consulting services to nonprofit and governmental organizations. She also spent eight years as vice president of finance and administration of The Children’s Museum of Indianapolis and 10 years at a national accounting firm, during which one of her industries of focus was nonprofit organizations.

Raheel Gauba is the creative director at Blackbaud Internet Solutions. In addition to bringing a wealth of knowledge about creating usable website interfaces and effective visual design, he also has a proven track record of over a decade of strategic planning and execution of successful websites. His core passion lies in the building of online communities using equal parts form and function that allow organizations to attract, engage, and retain their audience. During his tenure at Blackbaud, Raheel has led the delivery of more than 400 websites and possesses expert-level knowledge in designing and developing interactive web presences within Blackbaud® NetCommunity™. Prior to joining Blackbaud, Raheel served as the creative director at an Internet start-up where he re-architected the user experience (UX) of the entire content management system (CMS) by improving information flow, search engine visibility, ease of use, and scalability of the interface design. He was also responsible for re-branding and re-launching the nation’s top real estate brokerage and agent websites. As the lead web architect for Canada’s largest media company, Raheel developed the CMS and interactive applications powering the nation’s highest trafficked websites. While evaluating and implementing emerging technologies with multi platform reach such as mobile-to-television, he focused on converging the audience experience around the website to provide a consistent and powerful user experience. Raheel holds a Bachelor of Science in Computer Science and Mathematics from the University of Toronto, Missiauga, Ontario – Canada.

Bio coming soon...

Bio coming soon...

In her current role as business solutions partner, Barbara J. Camick works primarily with enterprise customers to scope and recommend products, services, and processes that will allow them to achieve their strategic fundraising objectives. Barbara has been with Target Software – a Blackbaud Company for six years. In her previous role as director of dlient services in the Data Management Services Division of Target Software, she oversaw the operations of the national nonprofit account relationships, including Special Olympics, Easter Seals, American Diabetes Association, ALSAC-St. Jude Children’s Research Hospital, American Red Cross, The Alzheimer’s Association, Southern Poverty Law Center, and Greenpeace. Barbara works with customer groups and the various divisions within the Blackbaud companies to ensure that organizations’ data management systems effectively support and maximize relationships with their constituents. Barbara holds a BA in Psychology from the University of New Hampshire, and an MBA from Northeastern University in Boston, Massachusetts.

 Dominic Taverniti comes from a diverse entrepreneurial background, with 13 years of experience covering hi-tech start-up ventures, international franchise expansion, and web design. In his current role with Blackbaud as Internet solutions manager, Dominic helps to guide the process of pairing nonprofit business needs with Internet strategies and tools. Dominic holds a BSM from A.B. Freeman School of Business, Tulane University, with a dual focus in marketing and international business.

Morgan Schneeberger is an Internet solutions manager who spends her days speaking with nonprofit organizations about how Blackbaud’s Internet Solutions Division can provide the appropriate strategies and technologies to increase their traffic, calls to action, and overall return on investment of their efforts online. Morgan has been with Blackbaud for more than five years, four of those focusing solely on Internet solutions and how they integrate with The Raiser’s Edge® to better both the nonprofits’ and supporters’ experiences both online and off.

Christine Woods has been with Blackbaud for more than six years. She is experienced in a variety of Blackbaud solutions including The Raiser's Edge, The Financial Edge, The Education Edge, and Blackbaud NetCommunity. Before becoming a solution engineer, Christine was in customer support and then became a consultant. She has spoken at several conferences, user groups, and seminars sharing best practices. Christine also worked specifically with several large national accounts, including Special Olympics, YMCA, and Make-A-Wish. Most recently, she has been working with the Blackbaud Interactive Division as an Internet solutions manager developing project plans for Blackbaud’s Internet offerings.

As product manager for Blackbaud’s Target Analytics Division, Erin is responsible for the long-term and strategic vision of Target Analytics’ major gift, planned giving, and prospect research solutions. Prior to joining Blackbaud in 2005, Erin worked as a consulting associate at Grenzebach Glier & Associates in Chicago.

As managing director of Target Analytics, Lawrence Henze has extensive experience in fundraising, market research, and the application of predictive modeling services to the nonprofit marketplace. The founder of Core Data Services, which Blackbaud acquired in 2001, he has also served as vice president of predictive modeling services at USA Group Noel Levitz and president of The Philanthropic Division of Econometrics, Inc. Lawrence has 15 years of experience in development, raising more than $125 million, primarily for higher education institutions. During his career, he has personally reviewed the giving histories of more than 30,000 planned givers across the country. He holds a BA in political science from Carroll College in Wisconsin, and an MA in public policy and administration and a law degree from the University of Wisconsin at Madison.

Joy Simpson, is a fundraising consultant as well as a Certified Fund Raising Executive with 20+ years of experience in all aspects of development, including annual campaigns, capital campaigns, major gifts, planned giving, special events, public relations, and communications. Additionally, Joy is an adjunct faculty member for the University of Charleston’s Master of Public Administration Program, teaching their Fund Raising and Marketing course. She is active with the local chapter of the Association of Fundraising Professionals and served as chapter President in 2007. She is currently the chapter’s professional development chair.

Marc Van Baar is the enterprise educational consulting manager at Blackbaud. His passion is — and has always been — training. Every position he has held with Blackbaud since 1997 involved either training or training management. Marc is originally from the Netherlands and moved to the United States 13 years ago after graduating with a BA in marketing and management from the Nationale Hogeschool voor Toerisme en Verkeer. He regularly speaks at conferences throughout North America about Raiser’s Edge topics and training management.

Tiffany Elser is a senior solutions engineer for Blackbaud’s enterprise solutions team. She works with new and existing customers from all verticals to identify their business processes and needs. Her solution skill-set includes The Raiser’s Edge®, The Financial Edge™, Blackbaud® NetCommunity™, Blackbaud Enterprise CRM™, and Blackbaud Direct Marketing™. Tiffany was previously a consultant and software instructor product lead, traveling across the United States and abroad implementing and training clients on all Blackbaud products. Tiffany regularly speaks at Blackbaud and industry conferences and has received Top 10 Speaker honors eight times for Blackbaud customer conferences across the world. Tiffany is a graduate of the University of South Carolina, with a degree in marketing and human resources management. In her free time, Tiffany serves on the fundraising board of a local nonprofit with the responsibility of spearheading the annual fund and endowment fundraising campaigns.

Jake Marcinko has worked in the IT industry in numerous capacities for over a decade, spending the last six years dealing specifically with information security and privacy. As the manager of information security and monitoring for Blackbaud, Jake oversees all aspects of IT security, including IT governance, training and awareness, security administration, monitoring, risk management, and compliance. Jake also serves as subject matter expert on international and domestic privacy matters as well as the PCI Data Security Standards.

Jon Olson has been the general counsel at Blackbaud since September 2008 where he oversees the operations and strategy of the Blackbaud Law Department. Prior to his tenure at Blackbaud, Jon was division counsel with Alcatel-Lucent for 11 years. He holds a BS from Georgetown University, a JD from Dickinson School of Law (Penn State University), and an MBA from Seton Hall University.

Stephen Konig has been with Blackbaud for more than two years, where oversees product management for all of Blackbaud’s enterprise solutions, including Blackbaud Enterprise CRM, Blackbaud Direct Marketing, and Team Approach. Stephen is responsible for establishing the vision and maintaining the roadmap for these products, and for ensuring that Blackbaud delivers solutions that meet the needs of the largest nonprofit and for-profit organizations in the world. Stephen has more than 15 years of experience in enterprise software, in a variety of technical and product management roles. He previously worked at Plateau Systems, a provider of HR and talent management solutions to Global 2000 organizations, and Meridium, Inc., a provider of reliability and asset optimization software to large process manufacturing organizations. Stephen has a BS in Computer Science and an MBA from Virginia Tech.

Shaun has been building, designing, and supporting software solutions for nonprofits for more than 20 years. Since joining Blackbaud in 1989, he has played a key role in every major release of the company's flagship product, The Raiser's Edge. Shaun has helped lead the development of Blackbaud’s Internet solutions and the Infinity platform, including Blackbaud Enterprise CRM. As chief technology officer, he leads the teams that focus on the company's technical direction and application of emerging technologies. Shaun is a frequent speaker at Blackbaud and nonprofit technology industry conferences. Shaun posts regularly at www.blackbaudlabs.com, where he shares updates on the latest application developments and emerging technologies at Blackbaud and also shares sample code. He graduated with a degree in management information systems from Nichols College in Dudley, Massachusetts.

Steve MacLaughlin is the director of Blackbaud Internet Solutions and is responsible for leading how the company provides online solutions for its customers. Steve has spent more than 12 years building successful online initiatives with a broad range of Fortune 500 firms, government and educational institutions, and nonprofit organizations. Since joining Blackbaud, Steve has been focused on leveraging his experience to help customers develop successful integrated online solutions. Steve helped establish and grow Blackbaud Interactive into the leading Internet strategy and solutions agency serving nonprofits. He is a frequent speaker at conferences and events including the Association of Fundraising Professionals (AFP), Association for Healthcare Philanthropy (AHP), Council for Advancement and Support of Education (CASE), Direct Marketing Fundraisers Association (DMFA), National Association of Independent School (NAIS), and many other nonprofit industry organizations. Steve has been recognized by the ePhilanthropy Foundation as an ePhilanthropy Master Trainer. To read more about Steve’s thoughts on leveraging the Internet, read his chapter in the recently released book People to People Fundraising: Social Networking and Web 2.0 for Charities. Steve earned both his undergraduate degree and a Master of Science degree in Interactive Media from Indiana University.

Bio coming soon...

Ellyn Ferrante is the product line manager for Blackbaud Direct Marketing. Ellyn is responsible for setting the strategic direction as well as the overall business execution of the product within the market. In her previous position at Target Software, as configuration consulting manager, she oversaw many Team Approach implementations and participated in the design of new product features. She has worked with organizations such as the International Fund for Animal Welfare, the American Red Cross of Greater New York, U.S. Chamber of Commerce, U.S. Olympic Committee, several PBS stations, and others. Ellyn’s past experience includes event and data management at Project Bread–The Walk for Hunger, a Boston-based nonprofit organization, as well as B2B marketing data management. Ellyn earned her bachelor’s in English from Northeastern University.

Brandon Winchester originally joined Blackbaud in 1997. He officially moved to the software customization team in July 2000 as a programmer, eventually becoming the workgroup lead. In 2003, Brandon joined Product Development where he was one the developers working on The Researcher’s Edge. In 2006, he joined Product Support as a senior engineer on the Developer Solutions Support Team and is currently the principal engineer for that group.

Bio coming soon...

Ben Lambert is a software architect on Blackbaud’s Core Technology Team with more than 14 years of experience. Since joining Blackbaud in 1994, Ben has had major development roles in many of Blackbaud’s products including The Raiser’s Edge:DOS,The Raiser’s Edge versions 6 and 7, and the Blackbaud Infinity platform. Ben has a degree in computer science from The University of North Carolina at Chapel Hill.

Steven Roth is president of The Pricing Institute. The Pricing Institute helps cultural organizations develop pricing strategies that maximize income and optimize occupancy. Partners in The Pricing Institute have conducted more than 200 pricing studies worldwide for performing and visual arts clients. Steven is a frequent speaker at industry conferences and is board chair Of ArtsBoston, a 165-member audience development organization.

Jill Koski has 16 years of nonprofit and fundraising experience in Chicago’s cultural community. Jill is currently vice president of development at The Morton Arboretum. Her team is responsible for fundraising, membership, and sponsorship initiatives that support the advancement of the Arboretum’s mission to save and plant trees. The Arboretum raises $5 million in philanthropic revenue each year, and completed its first-ever capital campaign in 2007, raising $18 million. During her tenure at Chicago’s Shedd Aquarium, membership grew from 4,500 to 46,000 households, increasing revenue from $445,000 to $3.7 million; individual giving increased 57 percent; and she worked on a $51 million capital campaign. She also led a 20-member management team, and co-chaired the 2050 team created to foster institutional innovation. Jill served on the Association of Fundraising Professionals (AFP)–Chicago Chapter Board from 2001 – 2007, including serving as chapter president. She continues service as a member of AFP International’s Professional Advancement Committee and local chapter committees. She holds a bachelor's degree in political science from the University of Wisconsin-Madison and is a Certified Fundraising Executive.

Alan Eager has been at Blackbaud for five years and has worked with many nonprofit organizations in successfully delivering business intelligence (BI) applications and solutions. Prior to Blackbaud, he worked for several leading organizations such as KPMG Management Consulting and Hyperion Software. Upon joining Blackbaud, he was instrumental in bringing the BI solution, The Information Edge, to market and was the founding member of the BI practice at Blackbaud. Alan has been responsible for developing a number of the now standard solution offerings, including the fundraising and financial data warehouse against The Raiser’s Edge and The Financial Edge. Along with his strong IT and consulting background, Alan combines excellent marketing and nonprofit experience. He holds a BSc. in Computer Science & Management Studies from the University of Leeds in England as well as a postgraduate MSc. in Business Systems Analysis from City University, London, England. Furthermore, Alan has a Postgraduate Diploma in Marketing from the Cambridge Marketing College, England and holds certified marketing status at the Chartered Institute of Marketing, the world’s largest professional marketing body.

Christine Williams is the senior director of fundraising operations for Conservation International (CI), based in Arlington, Virginia. She is responsible for CI’s fundraising database, gift processing, and fundraising reporting and analysis. In the eight years she has been with CI, Christine has implemented numerous fundraising operational initiatives to streamline and improve CI’s fundraising processes and reporting. She has more than 22 years of fundraising experience that includes direct mail, annual giving, cash management, and fundraising analysis. At Conservation International, Christine has worked closely with Blackbaud to implement a balanced scorecard analysis system for the organization and the individual fundraising departments.

Juliet Agyare is the fundraising reports and analysis manager at Conservation International. She is in charge of the business intelligence reports for the Development Department. Juliet also designs the custom Raiser’s Edge reports using Crystal Reports®. She graduated from George Mason University with a bachelor’s degree in chemistry and a minor in information technology. Her hobbies include spending time with her family and traveling.

Stephen Clark is a solutions engineer for the Independent Schools Team at Blackbaud. He has been at Blackbaud for six years and has been working with schools in one capacity or another since 1998. At Blackbaud, he has worked with The Education Edge since it was released in 2004. He was the lead education consultant for The Education Edge and has been in his current role since 1996. He graduated from the College of Charleston with a degree in elementary education.

Samantha Cohen brings an extensive knowledge of income generation for nonprofits while specializing in broad-based annual giving, major giving, and building bridges between the fundraising programs. Samantha has created and managed giving programs that have seen year-over-year increases in the double digits. Prior to joining Blackbaud in 2003, Samantha held various development and marketing roles for organizations in both the United States and Canada including Kentucky Opera, Canada’s National Ballet School, and the Toronto Symphony Orchestra. Using her experience in many aspects of fundraising, Samantha works in both project management and business consulting for several Blackbaud products, including Blackbaud Enterprise CRM™, The Raiser’s Edge®, and prospect research tools: ProspectPoint®, WealthPoint®, and The Researcher’s Edge™. Some of her notable customers include a prestigious teaching hospital in the Northeast, internationally recognized colleges and universities, and dozens of human services and cultural organizations. Samantha holds a Bachelor of Arts degree in English and Drama from McMaster University in Hamilton and a Certificate in Income Management from the University of Waterloo both in Ontario, Canada.

Rosita puts her ten plus years of experience in development and administration for the nonprofit sector to the service of Blackbaud’s customers, helping them implement comprehensive arts and cultural solutions that meet their unique needs. Prior to joining Blackbaud, Rosita was associate director of education at the Armstrong Community Music School of the Austin Lyric Opera. She has also served on the National Endowment for the Arts grant review panels in the Learning Arts Initiative and as a panelist for the Mississippi Arts Commission and the City of Austin Cultural Arts Division. In 2005, Rosita was selected as an International Arts Management Award recipient for the important part she played as an Arts Management Fellow at the 43rd National Opera Convention in Washington, D.C. While at Blackbaud, Rosita has had many successful implementations with some the leading nonprofit organizations in the country including Fine Arts Museum of San Francisco, Dallas Museum of Art, Walker Arts Center, Mount Sinai Medical Center, Make a Wish Foundation, and the University of Texas A&M — Corpus Christi Campus. Rosita currently serves on the board of trustees of the Austin Jazz Workshop in Austin, Texas. She also actively volunteers with other performing arts and social service organizations in Austin. Rosita received a master’s degree in arts administration from the American University in Washington, D.C. She also holds two bachelor’s degrees in music performance and economics from St. Mary’s College of Maryland.

Rachel Welsh, webmaster and director of data operations, has worked at The Shipley School for more than nine years as webmaster. In her additional role as director of data operations she tri-chaired the implementation of Registrar’s Office and integration of The Education Edge and then chaired the integration of The Education Edge and The Raiser’s Edge. Rachel now oversees all website and Blackbaud application modules at Shipley.

Emilie Thomson is a senior solutions engineer for Blackbaud's K-12 division. For the past 11 years, she has helped customers as a customer support analyst, a senior product specialist, a software trainer, and a solutions engineer. Currently, she helps schools understand the capabilities of The Education Edge, The Raiser's Edge, The Financial Edge, and Online Campus Community. She received BA degrees in international studies and music from the University of North Carolina at Chapel Hill.

Julia Wilson is the product manager for all of Blackbaud's independent school products. She has more than four years at Blackbaud and first served as a customer support analyst as well as a senior product support lead. She has a degree in integrated marketing communications from Winthrop University.

Bio coming soon...

Bio coming soon...

Paul Bamert joined Blackbaud in 2004 as the business manager of the Blackbaud OnDemand Services Department. During his tenure, Paul has overseen the launch of this service as well as the daily business operations of the OnDemand department. His current responsibilities include product definition, sales support, implementations, and financial management. Paul has more than 11 years of experience in telecommunications and infrastructure solutions. Before joining Blackbaud, Paul worked for Sprint Communications as a network engineer and data sales manager from 1998 to 2004. He holds a BSE in Mechanical Engineering and Material Science from Duke University and an MBA from The Citadel.

Bio coming soon...

A professional in the disciplines of information technology, organizational management, and change, Dean has been working since 2007 to help The Salvation Army, an organization with well over a century of service, use its own internal information to facilitate improved relationships with the people that support the organization. In delivering this “from the ground up” transformation of the donor database and the organizational rules around its utilization, Dean takes advantage of his ability to help entrenched organizations think outside the box and discover new, innovative, and creative ways to solve problems. Dean married his high school sweetheart, Vicki, and they have one son, Kyle, who is a high school senior.

David Lamb has been a prospect researcher since 1989 and is now a consultant for Blackbaud. His prospect research page is a popular and trusted list of Internet resources for prospect researchers. He has served as director of prospect research at the University of Washington and Santa Clara University. He holds a BA in sociology from Sterling College, an MA in sociology from Wichita State University, and a master's degree in divinity from San Francisco Theological Seminary. He is a frequent speaker at professional conferences, including those sponsored by the Council for Advancement and Support of Education® (CASE), the Association of Fundraising Professionals (AFP), and the Association of Professional Researchers for Advancement (APRA). In 1997, he received APRA's Service Award for outstanding service to the profession, and in 2001, he was awarded CASE's Steuben Apple Award for excellence in teaching.

Amanda leads the account teams that ensure that Target Analytics Benchmarking Services are meeting the needs and expectations of more than 100 higher education institutions and nearly 200 public broadcasting organizations. She and her team help annual fund managers interpret performance benchmarks within their own organizations and adopt best practices proven at other organizations. Before joining Target Analytics in 2004, Amanda acted as senior membership manager at Georgia Public Broadcasting in Atlanta where she was responsible for raising $5.2 million for public radio and television. Amanda started at GPB in 1998 and has served the station community as a Master Teacher for the PBS Membership Academy, a presenter at public radio and television conferences, and an advisory member of the Team Approach Station Committee (TASC). Amanda's previous experience includes annual fund assistant at the Atlanta Symphony Orchestra and development specialist at the Allendale Association in Illinois. Amanda received her B.A. in Communication from Michigan State University.

Jeff Terry has 15 years of experience in the nonprofit industry. In his current role as national sales manager for Blackbaud, he oversees Blackbaud’s work with national and federated nonprofits in North America, such as YMCAs, Humane Societies, and Boys and Girls Clubs. Jeff focuses much of his time developing communication and fundraising strategies with Blackbaud’s customers. Jeff is active in the Charleston community where he lives with his wife and two boys.

Ami Fish has 13 years of database management experience, focusing solely on the nonprofit arena. Prior to working for Blackbaud, Ami worked in fundraising management at Epsilon and worked with customers such as AARP and Special Olympics. Since joining Target Analytics in 2002, Ami has helped to grow the Data Management Services (DMS) division from its first three clients to where it is today, at more than 50 clients. Over the years, her experience has been in every aspect of database marketing including business analysis, database implementation, file segmentation and delivery, metric reporting, and relationship management. Ami holds a Bachelor of Science in Marketing from Bentley University and lives in New Hampshire with her husband and two children.

Bio coming soon...

Chris has more than 20 years working for and on behalf of nonprofit organizations. Prior to founding NNE Marketing, he worked for Thompson Habib Denison, a direct response fundraising and membership agency, where his last role was vice president, marketing and analytics. Chris also worked for 12 years at the United States Golf Association, most recently as director of membership and U.S. Open Ticket Sales. While at the USGA, Chris helped grow the membership program to 1 million members and over $20 million in revenue. Chris has spoken at numerous industry conferences and events. He holds a Master of Arts in Corporate Communication from Seton Hall University in South Orange, New Jersey, and a Bachelor of Science from the University of Massachusetts, Amherst.

Bio coming soon...

Bio coming soon...

Rebeka Mazzone is the director of the Rhode Island region of Accounting Management Solutions in the Providence, Rhode Island office. She is one of 40 professionals dedicated to serving the higher education and nonprofit industry. She has more than 13 years of experience providing financial accounting and consulting services to for-profit and nonprofit clients. Prior to joining AMS, Rebeka was a manager for KPMG’s higher education, research, and other nonprofit practices where her clients included Cornell University, Howard University, and the Leukemia & Lymphoma Society. She was also part of KPMG’s national training program. Rebeka is experienced in financial reporting, performance and strategic analysis of financial results, entity consolidation, endowment accounting, cash flow, budgeting, internal controls and process improvements, and best practices for policies and procedures.

Kate Lindsay Breck uses her nonprofit experience to suggest high-quality solutions that empower organizations to maximize performance and reach goals. A second-generation fundraiser, she had held front-line development positions in both New York City and Charleston, South Carolina. In her current role as a fundraising consultant, Kate works closely with a diverse range of customers to ensure the successful, customized implementation of Target Analytics solutions. She has also led several large, long-term projects, ensuring her customers meet their business objectives and missions by utilizing the Target Analytics results to maximize return on investments.

Loraine Przybylski has more than 15 years of development experience, serving in various capacities including information technology, prospect management and research, stewardship, and special events — all at regional healthcare systems, universities, and national museums. Loraine currently serves as senior director of prospect strategy at MedStar Health, a $3.5 billion nonprofit, regional healthcare system with a community-based network of eight hospitals and other healthcare services in Maryland and the Washington, D.C. region. At MedStar Health, Loraine serves as project manager for the implementation of Raiser's Edge, Target Analytics, and Blackbaud NetCommunity. Prior to joining MedStar Health in 2005, Loraine managed the prospect management and research departments at Georgetown University Medical Center and The Catholic University of America in Washington, D.C. and Inova Health System Foundation in Northern Virginia. She also managed the annual fundraising events at the National Building Museum in Washington, D.C.

Dorie Wallace is the operations manager for Target Analytics, leading the professional services and support teams for the Target Analytics Division. Previously, she served as the product manager for Target Analytics, leading the strategic direction of the product line. Prior to that, she served as the product manager for The Raiser's Edge for four years. A Blackbaud employee since 1998, she was previously an instructor, instructor coach, custom Crystal Reports® designer, and product support lead for The Raiser’s Edge Customer Support Team. Consistently a top speaker at Blackbaud conferences, Dorie graduated with a degree in business administration from The College of Charleston and an MBA from The Citadel.

Donna Wilkins is the president of Charity Dynamics and leads the company in developing innovative online programs that help nonprofits of all sizes achieve extraordinary results. She has worked with hundreds of organizations to implement integrated online solutions that provide them with the tools and confidence they need to more effectively advance their missions. With more than two decades of experience serving nonprofits, Donna is skilled at optimizing client growth opportunities and empowering organizations to achieve new levels of success. Donna has worked with nonprofits of all sizes and varying missions, including Easter Seals, American Diabetes Association, American Cancer Society, ASPCA, Brady Campaign, and the Howard Dean Campaign. She holds an MBA from The University of Texas at Austin and a Bachelor of Science in Engineering from the University of Illinois.

Kristin is a 1992 graduate of the University of Florida with a bachelors’ degree in business administration. She first worked for the Chesapeake Bay Foundation (CBF) from 1996 to 2000, where she managed the organization’s Education Scheduling Office. It was during this time that she worked on CBF’s conversion to The Raiser’s Edge and the Education Department’s conversion to new scheduling software. From 2000 to 2002, she worked in Chicago for the American College of Healthcare Executives as their membership systems manager. While in Chicago she began to pursue her master’s degree in information systems. Kristin returned to CBF in 2005. She is currently the manager of data services and manages all of CBF’s database systems including The Raiser’s Edge, The Information Edge, and Blackbaud Direct Marketing. Kristin also served as project manager for CBF’s successful conversion to Blackbaud NetCommunity. Kristin lives in Annapolis, Maryland, with her husband Greg and their two children.

Jessica Hood has helped nonprofit organizations examine their overall marketing objectives and translate them into specific online objectives and actionable tactics for over a decade. Jessica has worked with hundreds of nonprofits including National MS Society, American Red Cross, Make-A-Wish Foundation, American Diabetes Association, Epilepsy Foundation, RESOLVE: The National Infertility Association, and American Institute for Cancer Research. Other clients include the National Committee to Preserve Social Security and Medicare, Partners for Open Space, and the Maryland League of Conservation Voters. Jessica also served as the Internet manager at the Chesapeake Bay Foundation where she created a comprehensive strategy for the organization's website, online fundraising, advocacy, and email communications. Jessica continues to work with the Chesapeake Bay Foundation as they grow their online programs with continued successes.

Holly Ross has spent more than five years at NTEN, combing through all the technology fads and listening to the NTEN community to line up the webinars, conferences, and research that will help members use technology to make the world a better place. From ubiquitous access to technology leadership to social media trends, Holly brings the wisdom of the NTEN crowd to the nonprofit sector. Holly is also editor of Managing Technology to Meet Your Mission: A Strategic Guide for Nonprofit Leaders, available from Jossey-Bass. Holly came to nonprofit technology after working for social change at CALPIRG and during her college days at UC Berkeley. In between meetings and emailing, Holly tries to raise her three-year-old daughter and occasionally pays attention to her fabulous husband.

Craig Bromer was been with Blackbaud for more than a year as the manager of sales training and development. In this role, he has worked extensively with the sales teams to help them understand the mission-critical drivers and needs of nonprofit customers and prospects. He also assists the sales teams in their quest to provide value-based solutions that address the specifically identified needs. Prior to Blackbaud, he spent nearly 25 years in enterprise software sales and sales management. Craig has a BBA in finance and an MBA from the University of Toledo.

Bio coming soon...

Bio coming soon...

Bio coming soon...

Jews for Jesus is a Christian missions organization headquartered in San Francisco and with branches in nine countries. The organization’s mission is to make the Messiahship of Jesus an unavoidable issue to Jewish people worldwide. Toby has been the IT director of Jews for Jesus for just over three years. His job involves managing and strategic decision-making for the IT infrastructure of Jews for Jesus. He co-lead a project in 2008-2009 to upgrade its U.S. and Canadian branches from The Raisers Edge to Blackbaud Enterprise CRM. Jews for Jesus has been successfully using Blackbaud Enterprise CRM since February of this year, and plans to implement Blackbaud NetCommunity in 2010, as well as expand Blackbaud Enterprise CRM to other countries and languages.

Bio coming soon...

Jim Ballou is the manager of technology for sales programs. He started his career at Blackbaud in the Support Department and moved into his current position in 2001. Jim has worked with Blackbaud’s largest customers on their CRM and fundraising technology projects, including software acquisition and implementation. Jim has been with Blackbaud for 15 years.

Bio coming soon...

Bio coming soon...

Bio coming soon...

Bio coming soon...

Eugene Witt has been responsible for all Blackbaud applications at The American School in Japan since 1999. His primary focus is on the support and training of Education Edge and Raiser's Edge users, plus developing new possibilities using Blackbaud NetCommunity and NetClassroom with the ASIJ school community. Eugene is a graduate of Concordia University, Nebraska, and has a master's degree in information technology from Michigan State University.

Bio coming soon...

Bio coming soon...

Bio coming soon...

Bio coming soon...

Misty Grooms began her career at Blackbaud in 1998 and has worked in Customer Support, Educational Services, and Professional Services. In her current role, Misty focuses on developing methodologies for implementing Blackbaud’s enterprise solutions, partners with Product Development to help determine the features that will be included in future releases of software, and provides support to Professional Services for enterprise engagements. She has also worked with Kepner Tregoe, an international management consulting firm that specializes in root cause analysis, strategic decision making, and project management. Misty has a BS in Business Administration from The Citadel and a Master in International Business from The University of South Carolina.

Bio coming soon...

Bio coming soon...

Bio coming soon...

Bio coming soon...

Bio coming soon...

As the public relations manager at Blackbaud, Melanie Mathos spreads the word about Blackbaud’s products, services, and customers and co-manages the company’s social media channels. She writes for the Blackbaud News Blog, and hosts the Blackbaud Interviews Podcast. Melanie also serves on the board of directors of Fields to Families, where she leads the organization’s fundraising and communications. Prior to joining Blackbaud in 2005, she worked as a development consultant and in the publishing industry. She has a degree in journalism from Michigan State University.

Chad Norman is the Internet marketing manager for Blackbaud, where he wrangles corporate website content, develops social media strategy, and manages email marketing, communities, and SEO. He's the editor-in-chief of Blackbaud Blogs, where he writes Webby Things, a nonprofit tech blog. He also hosts and produces The Baudcast, a biweekly nonprofit technology podcast featuring industry experts from around the sector. In 2007, he founded Go Green Charleston, a technology-focused nonprofit helping Charleston-area residents connect, stay informed, and mobilize around the local sustainability community.

Allison Van Diest, senior product marketing manager for Blackbaud’s Internet Solutions, has been a marketing professional for more than a decade. Over the course of her career, Allison has collaborated with hundreds of nonprofits and those who serve them to help develop sound Internet marketing strategies with measurable impact. Allison is a frequently published contributor to industry publications such as Advancing Philanthropy, NonProfit Times, Fundraising Well, and Philanthropy Journal.

Jeff Sobers has nearly 15 years of experience in professional services, including accounting, project management, and consulting. At Blackbaud, Jeff uses this expertise to oversee the implementation of fundraising and financial systems in the healthcare and human services markets. Prior to joining Blackbaud, Jeff served as a project manager for Cross Telecom where he led the implementation of complex technical, multi-site solutions. Before that, Jeff was a controller for a regional optical chain, where he implemented a new accounting system and created effective policies and procedures to ensure its success. Jeff currently serves on the board of directors for disAbility Resource Center and also volunteers with The American Red Cross and Habitat for Humanity.

Paul Clolery is vice president and editorial director of NPT Publishing Group in Morris Plains, New Jersey, which publishes The NonProfit Times and its sister publication, the magazine Exempt. He also has oversight responsibilities for the editorial content of The NonProfit Times Online and the electronic letters NPT Weekly, NPT Instant Fundraising, NPT TechnoBuzz, and NPTJobs. Since Paul joined The NPT, it has gone from one publication printed 12 times annually to the list above. He joined The NPT in 1994 from Faulkner & Gray, a division of Thomson Financial, where he was senior editor. Often a speaker for industry meetings and conferences, he has spoken at conferences of the Association of Fundraising Professionals, The American Society of Association Executives, The DMA Nonprofit Federation, the Blackbaud user conference, the Kintera user conference, and the Sage Software user conference. He also has been master of ceremonies for events at The National Press Club in Washington, D.C.

Jay Love is the founder, president, and CEO of eTapestry, a division of Blackbaud. During the last four years, he has been instrumental in shaping the dynamic structure and focus of the company, which has revolutionized how databases are used in the charity world. Presently, more than 5,000 customers are building relationships online daily. Prior to eTapestry, Jay served as president and CEO of Master Software Corporation. MSC provided the most widely used family of database products for the nonprofit sector. During his 13 years at MSC, Jay was responsible for the implementation of nearly 6,000 nonprofit database systems all over the world. After the MSC merger with Blackbaud, he served as vice president and was involved with more than 10,000 additional nonprofit database systems! Jay is a graduate of Butler University with a Bachelor of Science in Business Administration. He currently serves on the board of the School of Liberal Arts at Butler. Due to Jay’s 25-year career in the nonprofit sector, he is a well-known speaker in the U.S., Canada, Mexico, and the United Kingdom. Jay serves on the boards of numerous national and local nonprofit organizations.

Amie has supported many of Blackbaud’s products, including The Raiser’s Edge, The Patron Edge, ProspectPoint, and many of our Data Enrichment Services. She has been with the company for more than four years and continues to learn new products. Amie started her career with nonprofits in college, working with organizations such as Kiwanis, American Red Cross, United Way, and more. After graduating from Northern Michigan University with a bachelor’s in public relations and speech communication, she started in the Support department at Blackbaud, learning about its customers and products.

Ryan Frere has eight years of experience in the Internet industry expanding across areas such as direct marketing, fundraising, and software development with a specific focus on translating strategic goals into tactical plans.

Michael Sola is a graduate of the SUNY Delhi and is a 20+ year technology vet having started in the hospitality industry. He started with the Chesapeake Bay Foundation (CBF) in 1999 as director of information technology. Michael introduced many technical improvements to the foundation that built upon The Raiser’s Edge platform including Virtualization. He spearheaded the introduction of The Information Edge, Blackbaud Direct Marketing, and Blackbaud NetCommunity systems.

Amelia Koch has been a professional fundraiser for more than 20 years. She is a skilled leader with a proven track record in planning and supervising successful fundraising campaigns of more than $5 million per year. She is currently the director of membership for the Chesapeake Bay Foundation. She has been a Raiser's Edge user since 1987.

Matt Hall has been implementing customized Blackbaud Enterprise CRM deployments for customers since the solution’s initial release in March of 2007. For almost three years, Matt has worked directly with customers such as Jews for Jesus, the Ohio State University, the University of Michigan, the University of Oxford, and Minnesota State Colleges and Universities. Matt’s background includes nearly five years working for the Georgia Tech Alumni Association working in their online communications and applications department. Matt has a BS in Computer Science from Georgia Tech.

As a seasoned professional in the nonprofit sector, Richard Geiger has experience with constituent relationship management technology, strategy, and implementation for a wide range of complex nonprofit organizations. At Blackbaud, Richard works exclusively with customers, focusing on areas such as the constituent life cycle, data mining, direct marketing segmentation strategy and design, and proper analysis strategies. At the Zoological Society of San Diego, he defined CRM best practices for supporting both the direct marketing and the zoo membership programs while configuring the data to cultivate both the high-end annual fund, major gift, and planned giving programs. Mr. Geiger has also worked with several of Blackbaud’s large private and public higher education institutions to integrate and optimize the use of direct marketing tools and practices as part of the constituent enterprise view. Richard earned a bachelor’s degree in business and politics, philosophy, and economics from the University of Pittsburgh. He also holds a master’s degree in urban and regional planning from the University of Pittsburgh.

Clinton O’Brien is vice president of nonprofit services for Care2 (www.care2.com), an online social network with more than 10 million civically active members seeking to “make a difference.” In this role, he interacts with hundreds of nonprofit organizations, helping them promote their causes and recruit new donors and advocacy supporters from among Care2’s "do gooder" members. Clinton came to Care2 in 2005 after seven years at the Public Broadcasting Service, where he led business development, as well as the PBS Adult Learning Service, providing online courses to universities. Previously, he worked for seven years as a reporter in Washington, DC and Moscow for the Associated Press, Newsweek Magazine and other news organizations. Clinton blogs about online marketing, advocacy, and fundraising, and he chairs a monthly "Nonprofit Roundtable” of more than 100 Wharton Business School alumni working in the nonprofit sector.

As a professional services manager at Blackbaud, Frank is responsible for driving performance in the consulting, technical services, and project management practices. Directly responsible for enterprise customer satisfaction, his team is focused on delivering quality work and repeatable solutions to ensure customers are successful using Blackbaud Sphere. Frank joined Blackbaud in 2004 as a project manager. In 2007, he began managing the enterprise implementation team. With his 8+ years of experience in the nonprofit arena, he now serves as a managing consultant in professional services. During his time with Blackbaud, Frank has worked with customers including The United Methodist Church, InTouch Ministries, FamilyLife Ministries, EQUIP, UJA-Federation of New York, The North American Mission Board, Lance Armstrong Foundation, Heifer International, The University of Notre Dame & The University of Virginia.

Steve Daigneault, vice president at M+R Strategic Services, puts his 15 years of experience as a grassroots organizer, communications specialist, and online strategist to work for M+R clients like the Save Darfur Coalition, the American Cancer Society, and more. Before joining M+R, Steve served as the managing director for Internet communications at Amnesty International USA, where he developed an email strategy that nearly tripled Amnesty’s list in less than three years, launched award-winning campaign micro-sites, and helped grow Amnesty’s online fundraising program, even in the midst of the September 2008 stock market crash. Steve has also been a consultant and strategist for the U.S. Holocaust Museum, U.S. Fund for UNICEF, Aspen Institute, Audubon Society, SaveOurEnvironment.org, Opportunity Agenda, and United Nations Association. At home, Steve likes to spend as much time as possible with his partner Pete, a rescued American bulldog/pit bull.

Meghan joined Event 360, Inc. in the spring of 2008 with more than 11 years of sales experience, including director of sales at The Crossings, a leadership wellness retreat and conference center, and four years as manager of sales for Keane, Inc., a billion-dollar worldwide IT corporation. She managed healthcare IT infrastructure sales for more than 50 hospitals around the world, winning in excess of $3 million in sales each year. Her expertise includes strategic planning and implementation, forging and maintaining long-term internal and external executive-level relationships, coordinating marketing strategies for new product development, and nurturing client partnerships for long term client retention. Prior to Keane, Meghan created websites and contributed to online and print marketing efforts for two companies that were rebranding their corporate image and creating spin-off endeavors. Meghan earned a BSBA in International Business from Old Dominion University in Norfolk, Virginia.

Amy Adams is a consultant in the Change Management Practice at Blackbaud. Amy has served in a number of roles since joining Blackbaud Professional Services in 2002, including consulting manager, client engagement manager, and employee trainer. Prior to joining Blackbaud, Amy was a process design and change management consultant with IBM Global Services’ Retail Industry Practice. Amy volunteers in the local arts community and is a former improviser with a Charleston theater company. She is actively involved with a national pancreatic cancer organization and participates in numerous races and rides for various charities. Amy earned a Bachelor of Arts in Political Science from the University of South Carolina Honors College. She graduated magna cum laude and is a member of Phi Beta Kappa. Amy earned a Master of Business Administration in Finance from Wake Forest University, where she served as student government president.

Gilman is a 20+ year veteran of improving organizational success through applying and leveraging change management techniques, process improvement, and appropriate technology. Gilman’s experience includes the development and implementation of IT strategy, enterprise architecture, business process redesign, and operations improvement, all enabled by managing the process of organizational change. As part of Blackbaud Professional Services Team, Gilman is a practice manager, managing and providing delivery in the Change Management Practice, as well as managing the delivery team of engagement managers, several product experts and the Knowledge Management Team.

Susan Budak, CPA, is a consultant working primarily with the National Association of College and University Business Officers (NACUBO), the Financial Accounting Standards Board (FASB), and the American Institute of Certified Public Accountants (AICPA). For NACUBO, Susan is co-author of the bimonthly newsletter Emerging Issues Updates. At FASB, she recently managed the project on combinations of nonprofit organizations. With the AICPA, she annually updates the audit guide and disclosure checklist for nonprofit organizations. Previously, she worked for FASB and the Government Accounting Standards Board (GASB) as a project manager on the research and technical activities staff for six years. Her work at FASB included conducting four parts of the FASB nonprofit organizations project: contributions, financial statement display, investment, and agency. She worked on the GASB reporting model for public colleges and universities. She is co-author of three Practitioner's Publishing Company Guides and a past author of the Wiley GAAP. Before joining FASB, she held positions as assistant controller and director of accounting services at Northwestern University and senior accountant at Deloitte & Touche in Chicago, Illinois.

Andrew Payne is the product line manager for The Financial Edge. He was previously a member of the design team from The Financial Edge and participated in key aspects of the development of The Financial Edge. He joined Blackbaud in 1999 after working as a post-graduate technical assistant for the Financial Accounting Standards Board (FASB), where he participated on project teams producing accounting standards. Prior to working with FASB, he was a staff accountant for KPMG, where he worked as an auditor. He was also an adjunct instructor at the College of Charleston. Andrew earned his undergraduate degree from Clemson University and his MS in accountancy from The University of Charleston.

Molly Maple is a senior solutions engineer specializing in Blackbaud NetCommunity and The Raiser’s Edge. She has been a software instructor, working onsite with customers using The Raiser's Edge, Crystal Reports®, and Education Administration. Previously, she worked on the Customer Support Team as a support specialist. As the child of a fundraiser, Molly got an early start working with major donors. She grew up visiting benefactors and attending fundraising events, and ran her first direct-mail campaign while she was a college student. After graduating from Georgia Tech, Molly spent time working for the South Carolina Aquarium™ before she began at Blackbaud.

A 20-year veteran of the United States Navy, when Jim retired from the Navy, he joined Blackbaud as a product support analyst. For the last five years, he has been the database administrator for Development Services and a senior advisor to the vice president for University Relations at Ave Maria University in Ave Maria, Florida.

Andrew Mosawi is the vice president of international development at Blackbaud, where he leads the company’s efforts to better serve the international nonprofit community. He has spent the last eight years working with nonprofits in Europe, Asia, and North America and is a regular commentator on international fundraising trends and techniques. Prior to joining Blackbaud, Andrew was the director of nonprofit services at the leading global provider of donation processing services to nonprofits, IATS, a Ticketmaster company.

Richard McPherson pioneered fundraising campaigns in both the civil rights and conservation movements, and served with Earthwatch before founding Philadelphia-based McPherson Associates in 1984. The agency represents leading PBS and NPR stations, higher education institutions, conservation organizations, women’s health and advocacy groups, and international organizations including the United Nations Environment for Europe Program. Long known for innovation with traditional media, Richard has emerged as a leader among Internet strategists and is the author of the acclaimed book Digital Giving: How Technology is Changing Charity (2007, iUniverse, A Barnes & Noble Company). He has led workshops on fundraising innovation in the United States, Europe, and Asia. Richard is on the faculty of New York University’s Heyman Center for Philanthropy and Fundraising, which recently honored him with an Award for Teaching Excellence.

Chuck Longfield became Blackbaud’s chief scientist in January 2007 and is the founder of Target Software, Inc. and Target Analysis Group, Inc., both now Blackbaud companies. Chuck has extensive experience designing and implementing national as well as international constituency databases that address the fundraising information needs at many of the world’s largest nonprofit organizations. Prior to founding the Target companies in 1992, Chuck taught math to middle and high school students. He was honored by FundRaising Success in 2007 with a lifetime achievement award for his contribution to the nonprofit sector. He holds a BA in mathematics and a MEd from Harvard University and has more than 25 years of experience helping nonprofits automate their fundraising operations.