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Speakers
| Marc Van Baar |
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Title: Enterprise Educational Consulting Manager, Blackbaud, Inc.
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Marc Van Baar is the enterprise educational consulting manager at Blackbaud. His passion is — and has always been — training. Every position he has held with Blackbaud since 1997 involved either training or training management. Marc is originally from the Netherlands and moved to the United States 13 years ago after graduating with a BA in Marketing and management from the Nationale Hogeschool voor Toerisme en Verkeer. He regularly speaks at conferences throughout North America about Raiser’s Edge topics and training management.
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| Bruin Robinson |
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Title: Solutions Engineer, Blackbaud, Inc.
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Bruin Robinson is a solutions engineer for Blackbaud’s Canadian sales team. He has more than five years of experience at Blackbaud working with The Raiser’s Edge, The Financial Edge, Blackbaud NetCommunity, and Blackbaud’s Enterprise CRM solution. He has worked on multiple tiers of product involvement, starting in customer support, where he was a product support lead, to product development, where he was a software designer for The Raiser’s Edge and Blackbaud Enterprise CRM, and finally in sales, where he currently helps Canadian clients understand the benefits of working with Blackbaud.
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| Chris Geady |
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Title: Senior Solutions Engineer, Blackbaud, Inc.
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Chris Geady is a senior solutions engineer with Blackbaud Canada, based in Toronto, Ontario. Chris works with all Canadian customers and prospects in a technical sales and consultative capacity. He has served as a Raiser’s Edge software instructor. Prior to joining Blackbaud, Chris worked in the nonprofit industry at a Blackbaud customer site for three years in an IT and development capacity. He holds an engineering physics degree and a certificate in database marketing.
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| Molly Maple |
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Title: Senior Solutions Engineer, Blackbaud, Inc.
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Molly Maple is a senior solutions engineer specializing in Blackbaud NetCommunity and The Raiser’s Edge. She has been a software instructor, working on-site with clients using The Raiser’s Edge, Crystal Reports®, and Education Administration. Previously, she worked on the customer support team as a support specialist. As the child of a fundraiser, Molly got an early start working with major donors. She grew up visiting benefactors and attending fundraising events, and ran her first direct-mail campaign while she was a college student. After graduating from Georgia Tech, Molly spent time working for the South Carolina Aquarium before she began at Blackbaud.
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| Tiffany Elser |
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Title: Senior Solutions Engineer, Blackbaud, Inc.
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Tiffany Elser is a senior solutions engineer for Blackbaud’s enterprise solutions team. She was previously a software instructor product lead, traveling across the United Stated and abroad training clients on all Blackbaud products. She has also worked on the customer support education team as a quality specialist, responsible for training analysts on product and technical knowledge and customer service skills. Tiffany is a graduate of the University of South Carolina, with a degree in marketing and human resources management. Tiffany regularly speaks at Blackbaud and industry conferences and serves on the annual fund and endowment fundraising committee of the Junior League of Charleston.
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| Bob Duckworth |
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Title: Vice President/Executive Director of St. Josephs/Candler Foundations
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After graduating from The Citadel, Bob Duckworth worked for a provider of software and services for the nonprofit community for 12 years. That eventually led to a position at his alma mater, The Citadel, as the director of development of The Citadel School of Business Administration on their first $100 million capital campaign. Currently, he is vice president/executive director of St. Josephs/Candler Foundations. Bob completed his Master of Arts in Philanthropy and Development at Saint Mary’s University of Minnesota.
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| Shawn Poland |
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Title: Executive Director, Cambrian Foundation
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Shawn Poland has been working in a senior development role as executive director of the Cambrian Foundation since 2004. He is past president of the Laurentian University Alumni Association where he also served on the Institutions Board of Governors. Since joining Cambrian College, Shawn has been appointed to posts at the provincial and national level with College Committee for Advancement and the Canadian Unity Council. Shawn holds a Master of Arts degree in Humanities, and is currently completing his Master of Arts in Philanthropy from Saint Mary’s University of Minnesota.
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| Gregory Heath |
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Title: Enterprise Senior Solutions Engineer, Blackbaud, Inc.
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Gregory Heath is an enterprise senior solutions engineer, and has been a member of the Blackbaud team since October, 1997. During his tenure, Gregory has held positions in Customer Support, Professional Services, and Sales. Gregory is currently focused on delivering enterprise solutions to large national charitable organizations and universities.
Gregory is originally from Baltimore, Maryland; he moved to Charleston, South Carolina in 1992 where he attended, and graduated from, the College of Charleston.
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| David Kilmer |
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Title: Lead Solutions Engineer, Blackbaud, Inc.
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David Kilmer is a lead solutions engineer at Blackbaud. Before joining the company, he worked as a high school mathematics teacher. At Blackbaud, he has served as a trainer for support education and as a customer support analyst for The Financial Edge. Voted the top speaker at Blackbaud’s 2005 and 2007 Conferences in Charleston, South Carolina, as well Blackbaud’s Conferences in Canada in 2007 and 2008, David has a degree in mathematics with a concentration in applied mathematics from Western Connecticut State University.
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| Mark Davis |
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Title: Vice President, Technical Sales, Blackbaud
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Mark Davis is vice president of technical sales and support based in San Diego for the Blackbaud Internet Solutions Division. He has worked directly with many of the largest nonprofits in the industry, such as American Heart Association, Big Brothers Big Sisters of America, and Arthritis Foundation, helping to deploy online fundraising solutions. As one of the original architects of Friends Asking Friends technology, he has actively participated in the development of the Blackbaud Sphere product. He received a bachelor’s degree in engineering from Duke University and a master’s degree in engineering from Stanford University.
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| Holly Condon |
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Company: PaperSave®
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Holly joined Solutions@MBAF in 2006 as a senior member of the leadership team responsible for the development of marketing, channel, and direct sales activities for PaperSave®. She has continued to grow the channel and direct sales by leveraging technology and relationships. Having started her career at Blackbaud and continuing within the Microsoft® channel, Holly brings over 15 years in support, consulting, project management, sales, and marketing to the executive management team.
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| Lawrence Henze |
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Title: Managing Director of Target Analytics, a Blackbaud Company
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Lawrence Henze is the managing director of Target Analytics, a Blackbaud company. He has extensive experience in fundraising, market research, and predictive modeling. The founder of Core Data Services, he has also served as vice president of predictive modeling services at USA Group Noel-Levitz and president of The Philanthropic Division of Econometrics, Inc. Lawrence has more than 15 years of experience in development, raising more than $125 million. He holds a bachelor’s degree in political science from Carroll College in Wisconsin, a master’s degree in public policy and administration, and a law degree from the University of Wisconsin at Madison.
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| Jay Fiske |
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Title: Co-Founder, Maestrosoft, Inc.
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Jay has been an auction consultant and charity auctioneer for 20 years. He works with organizations both large and small, local and national. His clients raise from $25,000 to nearly $6 million per event.Jay is the founder of Northwest Benefit Auctions, inc. which specializes in charity auctions, and he is the co-founder of Maestrosoft, Inc. which supplies software for charity auction and golf tournament management. Maestrosoft is a Blackbaud partner, and AuctionMaestro Pro is integrated with The Raiser’s Edge 7. Along with his wife, Corinne, he is the co-author of the definitive book on charity auctions, The Big Book of Benefit Auctions.
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| Leah Eustace |
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Title: CFRE, Principal at FLA Group
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Leah Eustace is a principal at FLA Group, a leading Canadian fundraising consulting firm that specializes in direct marketing, donor research, and legacy gift marketing. Leah is a former national director of development at the Canadian Parks and Wilderness Society and holds a master’s degree in philosophy from Cambridge University in the UK. Leah’s particular passion is effective donor communication through great storytelling.
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| Samantha Cohen |
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Title: Enterprise Solutions Consultant, Blackbaud, Inc.
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Samantha brings an extensive knowledge of income generation for nonprofits while specializing in broad-based annual giving, major giving, and building bridges between the fundraising programs. She has created and managed giving programs that have seen year-over-year increases in the double digits. Prior to joining Blackbaud in 2003, Samantha held various development and marketing roles for organizations in both the United States and Canada, including Kentucky Opera, Canada’s National Ballet School, and the Toronto Symphony Orchestra. Using her experience in many aspects of fundraising, Samantha works in both project management and business consulting for several Blackbaud products.
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| Sarah Hall |
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Title: Online Giving Specialist, Canadian Cancer Society BC and Yukon Division
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Sarah Hall is online giving specialist for the Canadian Cancer Society BC and Yukon Division, where she oversees all aspects of the organization’s online fundraising presence. She helps develop the strategy for CCS’s online success and is responsible for coordinating more than 70 fundraising websites and six revenue streams for the organization. Sarah has more than four years of experience using the Blackbaud Sphere platform with organizations including CCS and the Heart and Stroke Foundation BC and Yukon division. She recently received a Certificate in Web Technology from British Columbia Institute of Technology and a bachelor’s degree in biology from the University of Toronto.
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| Jay Love |
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Title: Founder, President, and CEO of eTapestry, a division of Blackbaud
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Jay Love is the founder, president, and CEO of eTapestry, a division of Blackbaud. During the last four years, he has been instrumental in shaping the dynamic structure and focus of the company, which has revolutionized how databases are used in the charity world. Presently, more than 5,000 customers are building relationships online daily. Prior to eTapestry, Jay served as president and CEO of Master Software Corporation. MSC provided the most widely used family of database products for the nonprofit sector. During his 13 years at MSC, Jay was responsible for the implementation of nearly 6,000 nonprofit database systems all over the world!
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| Steve MacLaughlin |
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Title: Director of Internet Solutions, Blackbaud, Inc.
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Steve MacLaughlin is the director of Internet Solutions at Blackbaud and is responsible for leading how the company provides online solutions for its customers. Steve has spent more than 12 years building successful online initiatives with a broad range of Fortune 500 firms, government and educational institutions, and nonprofit organizations. Since joining Blackbaud, Steve has been focused on leveraging his experience to help customers develop successful integrated online solutions. Steve helped establish and grow Blackbaud Interactive into the leading Internet strategy and solutions agency serving nonprofits.
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| Chad Norman |
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Title: Internet Marketing Manager, Blackbaud, Inc.
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Chad Norman is the Internet marketing manager for Blackbaud, where he is responsible for corporate website content, social web strategy, email marketing, community management, and search engine optimization. Chad is editor-in-chief of Blackbaud Blogs, where he also writes his own blog, Webby Things. As host and producer of The Baudcast, he brings together industry experts from around the world to discuss nonprofit technology issues on this biweekly podcast. In 2007, Chad founded Go Green Charleston, a technology-focused nonprofit that helps Charleston-area residents connect, stay informed, and mobilize around local environmental issues.
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