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Managing Donor Restrictions During Times of Peak Volume
Amidst recent large-scale crises and the growing demand for nonprofit accountability, properly managing donor restrictions has never been so important. Nonprofits are often held to higher standards than other entities and are expected to be meticulous financial stewards — especially during times of peak volume. They are expected to remain passionate about delivering on their missions, while ensuring that all restrictions placed on donated funds are met.
Restricted gifts have become increasingly popular with donors who want assurance that their gift will be used as they intend. With restricted gifts, donors have the ability to specify exactly how their funds are to be spent. The donor expects the organization to demonstrate accountability for how those funds are used. Failing to honor such restrictions may expose a nonprofit to erosion of donor confidence and undermine the organization’s credibility — sometimes affecting the nonprofit sector as a whole.
The obligations that arise from accepting restricted gifts can be burdensome, and it is important to fully understand the implications of the restrictions before accepting any gift. There are often opportunities to make suggestions to the donor regarding the proposed restrictions that will make the gift much easier for a nonprofit to administer and manage without undermining the donor’s objective. That extra effort at the outset can make it easier and more efficient for a nonprofit to fulfill the restrictions imposed by the donor and can help a nonprofit avoid donor dissatisfaction. Once a decision is made to accept a donor-restricted gift, the nonprofit and its management must be careful to ensure that the funds in question are properly managed on an ongoing basis.
For the nonprofit, restricted gifts create administrative responsibilities that can be quite tedious. In rare instances, those responsibilities will become too burdensome, and the nonprofit should decline the gift. Most nonprofits, however, will accept most restricted gifts because they are too important a source of funds to reject. The decision to accept the benefit of restricted gifts carries with it the responsibility of dealing with those gifts properly. But nonprofits that develop and maintain the processes properly will earn the respect and confidence of donors and enhance the reputation of the nonprofit industry.
What can you do to ensure that your organization does not have a meltdown amidst the increasing trend of donor restricted gifts? First and foremost, review and update your internal controls. A well-planned internal control system will help ensure restricted gifts are used as the donor intended. Without sufficient accounting controls, you increase the risk of mismanagement, bad publicity, legal trouble, and Internal Revenue Service scrutiny. Start with the following tips.
Tips for Managing Restricted Gifts:
Keep restricted funds separate from operating funds and unrestricted funds.
- Make sure you have a solid accounting system in place. In the face of major crises and an increased demand for accountability, there is increased burden on your accounting software to produce more detailed, reliable information in a timely manner. Having a good system in place increases the odds that you’ll be able to meet the demand for accurate information.
- Maintain complete documentation regarding the donor's intent for each gift. When a gift is made subject to restrictions, document all of the terms. If you frequently receive restricted gifts, develop standard documentation to facilitate tracking, management, and administration of each gift.
- Employ a review and approval process for donor restrictions. Whenever a donor restricted gift is received, carefully review the terms to ensure that the following questions are addressed:
- Are the restrictions charitable?
- If so, are the restrictions in line with the purposes of your nonprofit?
- Are the restrictions both possible and practicable?
- If yes, are the restrictions acceptable to your nonprofit?
- If the answer is no to any of the above questions, respectfully decline the gift or offer alternatives.
- Don’t be afraid to discuss restrictions with the donor. There may be some gifts you choose not to accept, either because you cannot adequately deal with them or because you cannot honor the restriction. It is better to be up front with the donor and explain why you must decline the gift. Hopefully, the donor will understand and modify or remove the restrictions. Since donor restricted gifts involve considerable responsibility, an important question that a nonprofit should ask is what can be done to encourage donors to give unrestricted gifts instead of restricted gifts (see this month’s issue of Fundraising Well for suggestions).
- It is important to maintain ongoing communication with your donors to provide information and confirmation of compliance. Good communication can help avoid misunderstandings and increase donor confidence. It can also be used as good public relations and/or marketing for your organization.
Latest and Greatest
Save the date! Mark your calendars now for Blackbaud's 2005 conferences:
Toronto, Ontario
13-14 June, 2005
Early registration opens March 7!
Charleston, South Carolina
October 23-26, 2005
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March 17th, 2005 1:00 p.m. EST
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Allocation Management (For The Financial Edge clients) Great news — we've added exciting functionality to the Allocation Management module! Stay in control of your government and private grants with indirect cost reimbursement features. Join us to see how you can now track multiple rates per funding source and efficiently calculate reimbursable amounts.
February 22nd, 2005 at 3:00 p.m. EST
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The Financial Edge (for non-Blackbaud clients) Looking for new nonprofit accounting software? Join us to discover how The Financial Edge can transform your traditional accounting data into decision-making power through advanced reporting and budgeting and much, much more!
March 21st, 2005 at 1:00 p.m. EST
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