New website members are not part of queries in other Blackbaud programs until you download them to the program from Blackbaud NetCommunity. New members are initially granted anonymous access rights and referred to as “provisional” members. By default, roles are not assigned to these members but you can assign roles through the User Login part. It is important to decide the content to present to provisional members. Without a role, provisional members view the same content as the Everyone role. These users have the same access as anonymous on your website.
After another Blackbaud program accepts a newly registered user in a download transaction, the program includes the user in queries. The role needs to be refreshed to include the user. You can do this manually to provide access to secure web pages immediately, or you can wait for the next standard role refresh to process.