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Guided Screen Sharing

As a final step in our technical troubleshooting process, we use a tool that allows us to initiate a guided screen sharing session. If a Blackbaud representative has not directed you to this site for technical assistance, please do not proceed; instead, contact us for assistance.

Before starting guided screen sharing, you may review our frequently asked questions.

When directed by a Blackbaud representative, initiate the guided screen sharing session.





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