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Long Island Children’s Museum

Long Island Children’s Museum Selects Altru to Gain a Deeper Understanding of Its Members, Donors, and Visitors

Long Island Children’s Museum (LICM) invites visitors of all ages, backgrounds, and abilities to explore freely, discover their passions, and appreciate the world we share. The Museum has a significant and profound influence on young minds and their caregivers; LICM’s board and staff apply the Museum’s mission and purpose to every decision they make. As the premier cultural institution on Long Island, the Children’s Museum is recognized as a valuable community gathering space. A variety of institutions and organizations partner with the Museum to provide rich learning experiences for LICM’s diverse and extensive audience, which totals more than 255,000 annually.

Challenge

  • Long Island Children’s Museum uses different software applications for different departments, creating disparate information.
  • The Museum’s box office ticketing application and membership management application do not share information.
  • Determining how often a member visits the museum, attends a program, or participates in an event is laborious.
  • The Museum has to duplicate information entry into its database from its other software applications.

Solution

  • Long Island Children’s Museum selected Altru from Blackbaud because it will provide a single, central database for both ticketing and donor information.
  • Because Altru is a hosted Blackbaud solution, the Museum does not have to install any new software or purchase a new database server.
  • The hosted solution also eliminates the burden of managing updates from the Museum, while Blackbaud sets up, maintains, and supports the application from its data center.

Results

  • Without a new server to purchase, the Museum has saved thousands of dollars.
  • The Museum anticipates Altru will help increase the organization’s membership renewal rates while keeping costs down.
  • Because Altru enables staff with better data access and provides a more holistic view of members, Long Island Children’s Museum will be able to more effectively segment and serve its membership base.
 
 

Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

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