Blackbaud NetCommunity: New Features

There's great stuff inside — just for you!

For most of Blackbaud NetCommunity’s seven-year history, we’ve spent our energy and expertise perfecting the world’s richest integration between a web platform and fundraising database. In our latest release, we’ve thought outside the box to bring you exciting new audience-facing features that will make your website an even more effective marketing and communications tool.






 

Join us for the first look at how Blackbaud NetCommunity has become more mobile-ready and social-friendly! Learn how you can measure your multichannel fundraising success with richer integration between Blackbaud NetCommunity and The Raiser’s Edge. To learn more about the new features of Blackbaud NetCommunity download the online guide today and view our new features video.

New to Blackbaud NetCommunity?

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Email Notifications

Blackbaud NetCommunity can automatically communicate new donations, event registrations, and membership transactions that come in online to the people who need to know. An email is generated at the time the online activity occurs so staff members requiring up-to-the-minute information don't have to wait on formal reports to monitor progress of key initiatives.

 

 

 


Social Sign-on Functionality

Allow visitors to your website to seamlessly register and login using their existing Facebook® Google®, Yahoo!®, or Twitter® credentials – reducing friction of the registration process and leading to more users being more engaged on your website. And because Blackbaud NetCommunity integrates with your CRM solution, this allows you to capture their information and preferences, engage them more effectively by serving up relevant content, and build a richer constituent profile and stronger relationship.

 

 
 

Mobile-ready Features

Build a mobile-optimized format of your website that delivers a rich web experience through a mobile device. With a few simple steps, turn your website into a mobile-friendly layout, so your supporters can easily access your content from their mobile devices. Build the layout once, and new pages and forms are automatically available for mobile devices – a smart website for smart phones.

 

 

Integrated Multichannel Reporting

Blackbaud NetCommunity is fully integrated with The Raiser’s Edge, allowing you to view your online success metrics through Raiser’s Edge dashboards with the click of a button. Well-executed multichannel campaigns should result in higher average gift size, greater lifetime value, and better donor retention – view your results and report on your goals with these dashboards:  

  • Online revenue
  • Email list growth
  • Web traffic

 
 

Blackbaud Integration Gallery

It is now easier than ever to integrate your Blackbaud NetCommunity website with some of the most exciting services on the Internet. The Blackbaud Integration Gallery will help you take your website to the next level by plugging in content from Facebook, YouTube, flickr®, and other sites that receive millions of visitors daily. Instead of recreating or competing with content from these sites, you can provide interactive content and share traffic with the best of the web.

 
 

Embedded “How-to” Videos

The latest version of Blackbaud NetCommunity includes embedded “how-to” videos that will help you master new functions or refresh your memory on tasks you only do occasionally. Use these brief tutorials when you’re in the midst of a process and need coaching on how to best execute it. Then, rely on Blackbaud Learn onsite and remote training to further expand your Blackbaud NetCommunity expertise.

 
 

Impactful Multichannel Marketing

With Blackbaud Interactive email and multichannel marketing, you’ll see greater support for your organization and more engaged constituents. Thanks to professional design, rich segmentation capabilities, and unique personalization tools, Blackbaud Interactive ensures messages reach the right people at the right time and inspire the action you need.

In the first year of using Blackbaud Interactive eMarketing, customers report:

  • 10x improvement of email conversion rates.
  • Email subscription list growth of 30%.
  • Increased lifetime giving and retention.

 

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