Walter LoiselleSenior Vice President of Customer Operations
Bringing more than 25 years of experience working with enterprise customers, Walter Loiselle is Blackbaud’ Senior Vice President of Customer Operations and a member of its Executive Leadership Team. Walter is responsible for optimizing the company’s professional services and support organizations through robust processes, metrics and reporting. He is an accomplished, senior technology, professional services and customer support executive with extensive experience in identifying, architecting, implementing and supporting large-scale professional services, product development, and operational support organizations.
Walter has held various CIO, COO and client-facing roles in a number of reputable technology companies, and most recently at Fiserv, he was the Chief Operating Officer for its Digital Channels Division. He also previously served as an adjunct professor at Roger William University.
Walter has a Bachelor of Science in Computer Science from Rhode Island College and has achieved a variety of specialized technology and project management certificates from Boston University and Bryant University.