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Lutheran Heritage Foundation

Blackbaud® NetCommunity OnDemand™ Helps Lutheran Heritage Foundation Connect with Constituents Online

Lutheran Heritage Foundation (LHF) translates, publishes, distributes, and introduces books that are Bible-based, Christ-centered, and Reformation-driven. LHF has published the Lutheran catechism in more than 50 languages. In the past decade, LHF has published and distributed more than 450 titles and 3 million Lutheran books to pastors, seminary students, missionaries, and churches — all at no cost to the recipients.

Challenge

  • As a small organization, the Lutheran Heritage Foundation does not have the staff and expertise to build and manage a website. Nor does it have the IT staff to manage and maintain the software used.
  • LHF did not have the ability to accept online donations.
  • The organization had been using an outside vendor to manage its website making updates difficult and time-consuming.

Solution

  • LHF partnered with Blackbaud to deliver a website design that was appealing and user-friendly.
  • LHF selected Blackbaud NetCommunity OnDemand because it enables the organization to update and manage its website internally without the need to understand HTML.
  • Additionally, LHF also gets the ability to send electronic communications using Blackbaud NetCommunity OnDemand.
  • With the solution, LHF can now accept donations online including recurring gifts.

Results

  • After sending electronic communications, LHF quadruples the number of hits to its website.
  • LHF has been able to increase the number of recurring gifts processed automatically online from zero to 14, giving the organization more than $1,000 guaranteed monthly income.
  • LHF has received more than $19,000 from 147 transactions online since implementing the solution.
  • Almost half of the organization’s credit/debit card donations are now processed conveniently through Blackbaud NetCommunity OnDemand.
 
 

Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

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