During the Advance Sales process, you may need to update a patron’s primary contact information. For example, if the patron recently moved or switched cell phone providers, you should update their contact information. On the Edit contact information screen, you can update the primary address, phone, and email for the patron. Any changes you make to the patron’s name and primary contact information during a sale are reflected on the full constituent record.
Note: From the order page, you can efficiently edit a patron’s primary contact information. For more information about how to edit alternative addresses, phone numbers, and email addresses, see the Constituents section of the help file.