It is common for a security deposit to be required for group visits or facility rentals. If a security deposit is collected from a group when they visit your organization, to fully check them out afterward, you must refund or withhold the security deposit. For example, if a group visits your organization, and leaves without incident, you will refund their security deposit in full. If the group were to have damaged property while at your organization, you may choose to withhold the security deposit as a penalty. You process security deposits from the Group Check Out page.
From the Group Check Out page, you can also view individual reservation records if necessary. To view an individual reservation, select the reservation in the Reservations grid, and click Go to reservation. The group’s reservation record appears.