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Manually change group reservation status

From Sales, click Group sales. The Group Sales page appears.

On the calendar, select a reservation and on the action bar, click Go to reservation. The reservation record appears.

Under Tasks , click Change status. The Change status screen appears and displays the current status of the order. The following table provides information about each order status.

Order status

Description

Pending

When an order is added, it automatically has a status of “Pending.”

Tentative

After a contract is sent to the group, the order status becomes “Tentative.”

Confirmed

When the contract is returned and the deposit received, the status becomes “Confirmed.”

Finalized

After the group provides the final count of those attending, the status moves to “Finalized.”

Select a new status for the order. You can also enter comments to explain the manual status change.

Click Save. The new status is displayed at the top of the reservation.