From Sales, click Group sales. The Group Sales page appears.
On the calendar, select a reservation and on the action bar, click Go to reservation. The reservation record appears.
Under Tasks , click Change status. The Change status screen appears and displays the current status of the order. The following table provides information about each order status.
Order status |
Description |
Pending |
When an order is added, it automatically has a status of “Pending.” |
Tentative |
After a contract is sent to the group, the order status becomes “Tentative.” |
Confirmed |
When the contract is returned and the deposit received, the status becomes “Confirmed.” |
Finalized |
After the group provides the final count of those attending, the status moves to “Finalized.” |
Select a new status for the order. You can also enter comments to explain the manual status change.
Click Save. The new status is displayed at the top of the reservation.