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Run a credit card processing process

1. From Revenue, click EFT. The EFT page appears.
2. Click Credit card processing. The Credit Card Processing page appears.
3. Under Credit card processing, select the process to run.
4. On the action bar, click Start process. The Run credit card processing process screen appears.
5. Edit the description or batch criteria associated with the process as necessary.
6. Click Start. The program generates the transmission file for the credit card transactions in the selected revenue batch.

If you configured rejection handling, the program generates an export for transactions that have permanent rejection, and a retry batch for transactions that have provisional rejection. For information about rejection export files, see Download a Rejection Export File For information about retry batches, see Retry Batch.

Note: If the process has already been run for the selected batch, a message appears to ask whether to run the process for the batch again. If you receive a message that the process times out, check the username and password entered for the selected merchant account. For information about merchant accounts, see Merchant Accounts for the Blackbaud Payment Service.

When the program completes the process, the status page of the process appears. For information about the status page, see Credit Card Processing Process Status Page.

Note: To help you comply with the Payment Card Industry Data Security Standard (PCI DSS), you cannot access the transmission file generated by the program or received from the Blackbaud Payment Service.