From Web, click Web payment settings under Configuration. The Web payment settings screen appears.
Under General, enter how long to maintain shopping carts for website users who are not logged in.
Warning: If you enter “0” in the Days to keep anonymous carts field, the program does not maintain cookies to identify website users. If users add items to shopping carts and do not check out, they cannot return to the cart later. Depending on the browser, the carts are cleared either when the browsing session times out or when users close the browser.
Under Confirmation screen, design a confirmation screen to display after users check out.
In the HTML editor, edit the content for the confirmation and format the appearance and layout. To include personalized information, use merge fields. To clear your changes and use the program’s default confirmation, click Restore default messsage.
Tip: Keep in mind that some users may want to print the confirmation page. If headers, footers, or columns on your web pages include items that print differently than they render in web browsers, this can cause problems when these users print. On the Colors & Styles tab of the page designer, you can add a CSS media query to the style sheet to address this scenario.
For information about the buttons and menus on the HTML editor toolbar, see the general features section of the help file.
Under Required fields, select whether to require users to enter first names, titles, or phone numbers when they check out. To ensure you download complete constituent information, we recommend that you make all these fields required.
Under Payment methods, select a merchant account to process credit card transactions. For example, you can use your organization’s IATS account. The system administrator sets up merchant accounts.
Currently, the only payment method to offer to website users is credit card. The Credit card checkbox is selected by default.
Select the payment methods to offer to website users. By default, the shopping cart accepts credit card payments. You can also allow users to pay with direct debit or make pledges to pay later.
Note: To help you comply with the Payment Card Industry Data Security Standard (PCI DSS), the shopping cart directs credit card transactions to the secure payment page to process payments. The secure payment page uses Blackbaud Payment Service to securely process biographical billing information and payment information for the shopping cart.
To rename labels, headings, and other text in your shopping cart, select the Language tab. You can also use this tab to enter localized text for other languages.
In the Category field, select the section of the shopping cart to edit.
In the Language field, select the language to localize.
The Item name and Item type columns identify items on the shopping cart, and the Default text column displays the default text. In the Text column, rename default labels, headings, and other text as necessary.
For example, to change the Empty Cart button label to “Clear cart,” enter the new label under Text. Likewise, to localize the button label, select a language in the Language field and enter localized text under Text.
Click Save. You return to Web.