You are here: Configuration Tasks > Design Acknowledgement Email > Design an acknowledgement email message

Design an acknowledgement email message

  1. From Web, click Acknowledgement email under Configuration. The Acknowledgement screen appears.

  2. Under Acknowledgement email, enter a name for the acknowledgement email message, a subject to include in the Subject field of the email message, and an email address and name to include in the From field of the email message.

  3. To receive responses at a different email address than the one you use to send the message, enter a return address in the Reply address field.

    Tip: Most of the fields under Acknowledgement email are also used for system email messages. The name and subject are specific to the acknowledgement email, but the other fields apply to confirmation emails that website users receive after they register and to eTicket emails that users receive after they purchase tickets online for program events.

  4. In the HTML editor, enter the content for the acknowledgement email message and format the appearance and layout. To include personalized information, use merge fields.

    For information about the buttons and menus on the HTML editor toolbar, see the general features section of the help file.

  5. Click Save. You return to Web.