In addition to the membership forms that you create to sell memberships online, the program also creates a membership renewal form. When you send membership renewal notices via email, you can include a link to the renewal form to allow website users to renew memberships online. Users can renew memberships online even when membership programs do not have membership forms.
For information about how to set up and process membership renewal notices, see the Memberships and Program Levels section of the help file.
Note: If website users try to renew memberships on a membership form, they may unintentionally purchase additional memberships. If the membership program only allows one membership per person, the web form automatically renews the membership. However, if the membership program allows multiple memberships, the web form adds an additional membership to the patron record.
To configure renewal form options, go to Web and click Manage membership forms. On the Manage Membership Forms page, click Renewal options under Configuration. The Renewal options screen appears. You can rename labels, headings, and other text that appear on the membership renewal form.