Do I need to resend invitations to existing users?
No, existing users can log in the way they always do. The first time after single sign-on enables, there is one additional step for existing users. They will need to link their existing ResearchPoint login credentials to their Blackbaud single sign-on accounts.
How to Link an Existing ResearchPoint Account to a Single Sign-On Account
If you already have a ResearchPoint account, all you need to do is complete a few short steps to connect your ResearchPoint credentials to a Blackbaud single sign-on account.
-
After your ResearchPoint application has been enabled for the Blackbaud Omnibar and single sign-on access, navigate to your ResearchPoint start page.
-
Click Start ResearchPoint. The new Blackbaud authentication screen appears.
-
Enter your Blackbaud single sign-on account credentials and click Sign in.
-
The first time you log in, you'll see one extra page before you log into the application.
-
Enter the login credentials you normally use to log in. Your user name is the one appended with your site ID.
-
Click Link Accounts. This connects your ResearchPoint account to your Blackbaud single sign-on account.
-
The ResearchPoint home page appears. Next time when you log in with Blackbaud authentication, you'll go directly to the application. You don't ever need to use your old ResearchPoint credentials again.
However, are some of your users a little slow on the migration? If needed, you can navigate to the Application Users page and send your existing users an invitation to encourage them to finish the migration to logging in with Blackbaud single sign-on. Once users log in though, you can no longer send an invitation.
Based on the Status column in the Application users grid, you can take the following actions:
Not yet invited – You can send an invitation.
Invitation sent – You can resend the invitation.
Active – You cannot send an invitation to an active user.
Inactive - Once you mark the record active again, the user's status updates to "Not yet invited." Then, you can send a new invitation to the reinstated account.