You are here: Administration > Settings > Organization Settings > Create social media application and configure Janrain settings

Create social media application and configure Janrain settings

1. Under Social media, select Create social media application. Additional fields appear.
2. In the Domain field, enter the fully qualified domain for the social media application. For example, you might enter signin.yoursite.com. To qualify a domain, you must create a CNAME (canonical name) record and an A record (referred to as the @) to map to Janrain's domain and IP address. We recommend you contact Janrain for detailed configuration information.

Note: Blackbaud provides a standard preconfigured domain, rpxnow, that you can use for free. You may want to use this domain if your organization does not have its own domain configured with Janrain. To use the rpxnow domain, enter it in this format: name.rpxnow.com, where “name” is the name you want to assign to the social media application. For example, the domain for a Blackbaud NetCommunity for ABC Organization may be “abcorganization.rpxnow.com.”

Tip: Registering domain names and creating CNAMEs and A records requires advanced knowledge of the DNS (Domain Name System). If you do not have this knowledge or experience, contact the appropriate system administrator at your organization for assistance.

3. In the Email field, enter the email address to use for communication from the social media authentication service about your account.
4. Click Create. The application creates and you receive an email from the authentication service. The email provides a link to your Janrain account so you can configure it.
5. To save the settings, click Save.

Note: After you save the social media application, use Clear Settings with caution. When you clear settings, the Domain and Email fields remove, but the social media application does not delete from Janrain. If you create a new social media application, you cannot use the same domain again. To delete the Janrain account, you must do so on Janrain's website.

6. Open the email from Janrain and click the link to access your account. On the Janrain website, you identify website domains and select the social networks to display on Blackbaud NetCommunity login pages. For information about Janrain settings, see Janrain's help file.

After you complete these steps in Janrain, you can enable the social media application on User Login parts. For more information, see Enable social website login on a User Login part.