Online Express New Features

Review the new features and upgrades for Online Express.

Updates for California resident donation processing due to Assembly Bill 488

The State of California recently enacted legislation, California Assembly Bill 488 (CA AB488), which regulates online charitable fundraising in the state. Beginning January 1, 2024, Blackbaud will be prohibited from assisting organizations not in “good standing” in California with making charitable solicitations to and receiving funds from California residents. As a result, Blackbaud has made the following changes:

  • Beginning in November 2023, Blackbaud will notify charitable organizations that we believe may not be in “good standing” in California based on government data. To help you navigate the regulations and check your status, see California Assembly Bill 488: Impact to Charitable Organizations.

  • Beginning January 1, 2024, donations made through Blackbaud solutions by California residents to organizations that are not in “good standing” will no longer be accepted. To suppress California residents from upcoming email solicitations or view failed transactions due to California Assembly Bill 488, see California Assembly Bill 488.

Note: Any U.S. registered charitable organization that operates or solicits donations in California is subject to this law.

Online Forms: reCAPTCHA Security

reCAPTCHA security is now automatically enabled on all forms to protect your site from spam and abuse, and donors may now be prompted to complete the reCAPTCHA on your organizations’ forms when they submit. Previously, you had the option to enable or disable reCAPTCHA on forms.

To ensure that your Blackbaud Online Express forms work without errors, you must add all approved form website domains and sub-domains to Form Security. For step-by-step instructions on how to add domains, see reCAPTCHA and Online Express FAQ.

Warning: If you don’t have a domain or subdomain listed for your Blackbaud Online Express forms, donors will receive an error that prevents them from reaching your organization’s donation page.