Tip: Users and Admins has moved. We made improvements to user management for Blackbaud solutions, and you now view and manage all users in the Security section that is available in both Blackbaud solutions and in Admin.
Invitations
When you add a new user or admin, they automatically receive an email invitation. After the invitation is accepted, they can use their Blackbaud ID to begin working, log in to Blackbaud's website, and access their profile and valuable resources, such as Training Central.
You manage invitations in the list of users. To quickly determine the status of a user's invitation, such as Invitation sent or Active only, view their Status column.
Tip: Need help with emails? To troubleshoot receiving emails from Blackbaud, see this Knowledgebase article.
Resend invite
To send a duplicate invitation when email delivery fails or the user can't find the original invitation, select Resend invite from their menu 
.
Tip: This option appears when the user or admin's status is Invitation sent only. To view a list of users and with this status, select the down arrow on the right side of the action bar.
Cancel invite
To cancel an invitation when you inadvertently send one to the wrong email address or user, select Cancel invitation from their menu .