Design Acknowledgement Email

Before you create web forms in Web, we recommend that you design an acknowledgement message to send after users check out. After website users donate on donation forms or purchase tickets and memberships on program forms and membership forms, Altru directs users to shopping carts to process their transactions. If you design an acknowledgement message, Altru emails it to users after they check out.

To design the acknowledgement message, go to Web and click Acknowledgement email under Configuration. On this screen, you use the HTML editor to design and format your email message.

You can also edit the default Acknowledgement message on a specific designation, event program, and membership program. For information about how to edit an Acknowledgement messsage, see Custom Acknowledgment Emails for Web Forms.

In addition to the acknowledgement message, you also must configure the appearance and format of your web pages and create a shopping cart to process transactions. For information about these options, see Design Web Pages and Web Payment Settings. You can also enter a URL for when Altru needs to redirect users, edit your privacy policy, and edit the email preferences page. For information about these options, see Browser Settings and Home Page URL, Design Privacy Policy Page, and Design Email Preferences Page.