Guest services managers can enable this feature so that guest passes can be issued and redeemed as a member benefit or constituent offer.
Guest passes are issued automatically when a patron purchases a new membership or renews a qualifying membership. You can also issue passes on a constituent record. Issued passes appear in the Benefits and sent items section of the member's record and on the Guest Passes tab of their constituent record.
Guest passes are redeemed in Daily Sales. Printed passes aren't necessary— you simply need some mechanism to verify the pass owner's identity. For example, a patron using an employer's guest pass can present their work ID, or a member can present their membership card or driver's license. . Note: If you need to provide printed passes, you can use query fields to export guest pass information to a merge tool outside of Altru.
If you later decide to turn off the guest passes functionality, the guest pass benefit will no longer be available for new membership programs and you won't be able to add guest passes to constituents. However, guests can still redeem valid guest passes that were already issued.
Note: You cannot turn off guest passes if the benefit is currently assigned to a membership level. You must delete the guest pass benefit from all membership levels and then select Do not allow new guest passes to be issued.
From Tickets, select Guest Passes under Configuration. The Guest Passes screen appears.
Under Restrict passes to these programs, select the programs guest passes may be redeemed for.
Click Save. A membership benefit named “System-generated Guest Pass” is added to the benefit catalog. You can edit the value and fulfillment information on the benefit.