After your on-boarding experience is complete, you occasionally need to access your account settings to make adjustments for accounts and for connecting to Luminate Online and social networks. You can also edit these settings to change your own password.
Any user in Attentive.ly can edit their own settings. To do this, select the arrow beside your user name and then select Account Settings.
Note: If you are the primary user, all of the available settings in Attentive.ly appear on the page. If you are a child user, you cannot view the Advanced Settings and Additional Users sections. For more information about users in Attentive.ly, see Accounts.
Under Manage Apps, you can connect to Luminate Online, Facebook, and Twitter to expand your social monitoring capabilities, and to provide additional integration functionality. Simply select the + icon to display their connection screen. These connections provide the following enhancements to your social monitoring.
Note: If you do not plan to communicate with your contacts on Facebook and Twitter from Attentive.ly, we still recommend you connect to them to improve your relationships and social monitoring.
A custom Facebook connection provides a way for you to post to your personal Facebook page, and to your organization's page from Attentive.ly.
Tip: To post to your organization's page, you must be a Facebook admin for the page.
This connection provides the ability to post to your own Twitter feed, to your organization's feed, and it also allows you respond to Twitter users from Attentive.ly. Additional functionality also exists when you connect Attentive.ly to Twitter:
You can select to import Twitter users by those that follow you and those that you follow. For more information about importing from Twitter, see Import.
Note: By default, you can select to import Twitter users by handle. You do not have to connect to it to run this import. However, you do have to connect to Twitter to see who is following you and who you are following.
You can globally respond to Twitter users who are talking about terms in your saved searches. To do this from a saved search, select Feeds, Global Posts. For more information about searches, see Utilize Your Searches.
When you reply to a contact's post, you can schedule a future date and time to send the reply. For more information about scheduled posts, see Your Activity.