Impersonate User

Platform managers can impersonate other users to see what they see while logged in and to complete actions on another user's behalf. However, some things are off limits:

  • Users with a cloned platform manager role cannot impersonate a user with the original platform manager role.

  • Social security numbers (SSN), credit cards, medical, and other highly secured information is hidden from the impersonator.

  • Some authentication settings are not accessible while impersonating. To set up authentication for your school, log in as the platform manager who has organization admin rights instead of impersonating one.

To impersonate another user, use the People Finder to go to the user's profile in Core. Select Access and then select Impersonate. (See Access.) When you're done, select your name (top right corner) and then select Stop impersonating.

Alternatively, select your name in the top menu and then select Impersonate user. Select someone you've recently impersonated (their names appear on the right side), or use Search in plus the Role or Grad year filter options to find and select a user to impersonate.

Warning: If you're testing changes to roles and tasks, consider impersonating a user with the affected role. Remind any real users affected by the changes to sign out and then back in to see the updates.