Platform Managers have the ability to impersonate any user in the database. This allows them to see what other users will see upon logging in. While impersonating a user, the Platform Manager experiences everything as the user would, but cannot see SSN/NI or credit card information.
Platform Managers can impersonate other Platform Managers. However, users with a cloned Platform Manager role cannot impersonate a user with the Platform Manager role.
Impersonate a user
Click your name in the top menu and select Impersonate User.
Search for the user using the options in the Search In drop-down list. Use the Role or Grad Year filter options to narrow your search.
Click on the user you want to impersonate in the search results.
Note: Past impersonations are displayed to the right of the search results for easy access.
When you are done, click your name and select Stop Impersonating.