Platform managers have the ability to impersonate any user in the database. This allows them to see what other users will see upon logging in. While impersonating a user, the platform manager experiences everything as the user would, but cannot see SSN/NI or credit card information.
Platform managers can impersonate other platform managers. However, users with a cloned platform manager role cannot impersonate a user with the platform manager role.
Select your name in the top menu and select Impersonate user.
Search for the user using the options in the Search in drop-down list. Use the Role or Grad year filter options to narrow your search.
Select the user you want to impersonate in the search results.
Note: Past impersonations are shown to the right of the search results for easy access.
When you are done, select your name and select Stop impersonating.