Process Orders

Once a customer submits an order, the store manager can view and process the order.

Please review the below information before processing your orders:

Process an order:

  1. Select onMessage from the persona menu.

  2. Go to Approval and select on Store Orders.This screen displays all orders by default. Use the filter options to limit the results.

  3. Select Edit to view the details of an order. The details screen displays all products the customer purchased, as well as the contact, payment, billing and shipping information.

  4. Thestatus of the order can be changed from Order Status.

  5. Select Save & Exit.

To print the order details for multiple orders, set the filter criteria on Manage Store Orders and select either the Word or PDF option on the page or simply view the Store reports.