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Store Notifications

OnMessage can send a notification to both customers and users at the school when an order is placed. The e-mail sent to the customer is a confirmation e-mail; the e-mail sent to the user at the school is to notify them that an order needs processing.

There are separate notifications for each of the payment options: 

  • Store Purchase By Check: Administrative and confirmation e-mails are sent when a user places a store order using the check payment option

  • Store Purchase By Credit: Administrative and confirmation e-mails are sent when a user places a store order using the credit card payment option.

  • Store Purchase By Student Account: Administrative and confirmation e-mails are sent when a user places a store order using the student account payment option. 

  • Store Purchase Pay at Pickup: Administrative and confirmation e-mails are sent when a user places a store order using the pay at pickup payment option.

Edit the store notifications:

  1. Go to onMessage.

  2. Go to Settings and select on Store.

  3. Select Notifications.

  4. Select Edit next to the notification you would like to edit.

  5. Use these fields to customize the notification. Select Save & Exit when finished.

Notification Properties

  • Name
    Use this option to change the name of the notification.

  • Active
    The notification will no longer be active and will not send if this field is not enabled.

E-mail Notification

  • Reply E-mail
    Enter an e-mail users can respond to from the notification.

  • From Name
    Enter a name users will see in the "from" field of the notification.

  • Placeholders
    Use the placeholders to craft the body of the notification.

  • Subject
    Use this field to enter the subject of the notification.

  • Body
    Use the placeholders to craft the e-mail.

Add Recipient(s)

These fields will only appear for the Administration notifications. Use the available fields to search for the user(s) who should be notified when an order is submitted. Highlight the user's name and select Add to recipient list.