Customize the Inquiry Notification Emails

When creating an inquiry form, admissions managers can customize the administration and confirmation emails that are sent when an online inquiry is submitted.

When adding a new Inquiry Form, the Confirmation Notification and Administration Notification can be modified along with creating a form name. To edit either notification after a form has been created, an Admission manager can:

  1. From the persona menu, select Enrollment management.

  2. Next, select Admissions, Admissions setup, and then Inquiry forms.

  3. Select on Settings across from the Inquiry Form needing notifications.

  4. Select on the Confirmation Notification tab.

    • Change the Status to Active

    • Enter a Reply E-mail should any prospective families respond to the notification.

    • Enter a From Name to choose who the notification should appear to be from.

    • If desired, alter the Subject.

    • Modify the E-Mail Body by typing within the text box. Utilize the available placeholders to pull information from the submitted Inquiry Form.

  5. Select on the Administration Notification tab.

    • Change the Status to Active

    • Enter a Reply E-mail should any managers respond to the notification.

    • Enter a FromName to choose who the notification should appear to be from.

    • If desired, alter the Subject.

    • Modify the E-Mail Body by typing within the text box. Utilize the available placeholders to pull information from the submitted Inquiry Form.

  6. Begin typing a name under the Recipient(s) area, and choose a search result to be a recipient.