Below are the bugs we have fixed and the usability adjustments we have made as part of the weekly hot fix for the 'ON' products.
Thank you for reporting these issues so we can continue to improve our user experience.
To add the new table of contents feature to the panel help, we had to make a change "under the hood" for the help panel embedded into the 'ON' products. As part of this change, we had to move content to a new folder location. Although most of the content moved without significant issue, an error caused some vital content that is "hit" most frequently to not reflect this change. We were able to implement a temporary fix within a few hours of the release to reduce the chance of users encountering a "page not found" error and to resolve issues with search on the affected help topics. With this week's hot fix, we aim to resolve the remaining issues.
Core is automatically bundled with any 'ON' product, and includes general features that can sometimes be utilized by other 'ON' products.
onBoard is an Enrollment Management System, which schools use to manage all aspects of the admissions process.
onCampus is a Learning Management System faculty members use to organize and share resources, assignments, and grades with students and parents.
onMessage is a Content Management System that leverages all of your information sources helping to keep your site fresh and dynamic.
onRecord is a Student Information System that enables users to manage student data and share academic records across the entire school.
Integrations can extend the default functionality of 'ON' products by connecting them with other Blackbaud products and 3rd party partners.