When processing checks, there are many reasons that a single check or multiple checks need to be reprinted or recreated. The printer may have gotten jammed, checks could have printed on the wrong check numbers, etc.
Check corrections are generally made through one of the following combinations:
Voiding and then recreating the checks using new numbers.
Deleting, resetting the starting check number, and then recreating the checks using the same numbers.
Reprinting the checks.
Your decision typically depends on whether you use pre-printed check stock or blank check stock, and if you can re-use any of the same check number(s).
Void check numbers and use new numbers:
When some or all of the physical checks are no longer good and you need to start with the next good check number.
When you use pre-printed check stock and you can no longer use certain numbers.
Delete (void and purge) and reset the starting check number and use the same numbers:
Note: Deleting a check number from the bank register clears the number out of the register and allows you to re-use that number again. When you select "Delete payments" on the Payment printing status screen, we will default the starting check number to the first number in the deleted range. However, you can enter a different starting number if you do not want to use the default.
When you can re-use all or certain check numbers in the range.
When you normally use pre-printed stock but accidentally print checks to blank paper, and the physical checks are good.
When your checks did not print at all, and you can re-use all check numbers.
When you print to blank check stock and you can re-use the same check numbers again.
When the checks print incorrectly due to alignment or printer issues.
Tip: When reprinting checks, you do not need to re-enter the starting and ending check number.
Here are some printer setting recommendations based on your browser to help you avoid alignment issues when printing checks.
For Chrome, ensure the option Fit to page is not selected on the Print settings screen.
For Internet Explorer, ensure Actual size is marked under Page Sizing & Handling on the Print settings screen.
For Firefox, a PDF is downloaded for you to print. Open the PDF when prompted, and print from Adobe Reader with Actual size marked under Page Sizing & Handling on the Print settings screen.