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Attachments or Media?

While you can save collateral gathered about a constituent or opportunity on the Media tab of its constituent or proposal record in the database view, we recommend you instead manage these files under Attachments on its record in the web view. When you do so:

Note: To enable the ability to attach files to multiple types of records, attachments added in the web view don't appear in the database view.

If you instead manage these files on the Media tab in the database view:

Tip: If a file saved on the Media tab doesn't open correctly under Attachments, verify it looks OK in the database view and then reattach it to the constituent or opportunity's record in the web view.