Recurring gifts are commitments to donate at regular intervals, such as through automatic monthly gifts of $50. When donors fulfill their regular commitments, you can track the gifts as recurring gift payments. Recurring gifts differ from pledges because when donors commit to them, you don't know the total amount you'll receive. On the record of a recurring gift, you can view information about its payments, schedule, and any amendments.
Under Recurring gift history, you can view details about the donor's payments toward the recurring gift, as well as any amendments or failed or skipped transactions.
For a payment, you can view how much — and when — the donor paid.
Tip: For more information about a payment, select its amount to open its record.
For a failed payment, such as due to insufficient funds, a declined credit card, or a request to temporarily stop payments, you can view when it was originally scheduled for.
Note: When a payment fails to process successfully, ($0.00) appears next to Failed payment. When it fails because the donor requests to temporarily stop payments, (Skipped) appears.
For an upgrade or downgrade, you can view how the payment amount increased or decreased, and when the amendment occurred.
Under Recurring gift summary, you can view a synopsis of the recurring gift, including its payment schedule and history, current status, and any amendments. For more information, see Recurring Gift Summary.
Tip: In the database view, you can manage recurring gift details from the Gifts tab of the recurring gift record template. To save information about how much (and when) the donor will pay at each interval, select Schedule. After you receive a payment, create a new gift record, and select Gift, Apply to, Recurring Gift to apply it toward the recurring gift. If you use Electronic Funds Transfer, you can select Automatically Generate Transactions/Payments in Batch to create new gift records from the template.