Create and Edit Social Posts

Start creating posts on Facebook and Twitter that engage your audience with your organization's message. Adding images to your content can help generate conversation and interest.

You can also control when your content goes live. You might want to post immediately to draw attention to current issues. Or you can conveniently schedule your content to be posted in the future if, for example, you have other fundraising efforts scheduled or you know you won't have access to social media in a given situation.

  1. In Marketing, Social, select Create a post.

  2. Under Posting as, select which social media account to use.

    Note: Only the accounts that you have permission to use appear as options.

  3. Enter text. You can also add links to other websites within your content, and a preview will display with the title, thumbnail logo, and description of the link.

    Note: The logos displayed on link previews may vary slightly between Social Posting and how they appear on Facebook or Twitter.

  4. Enhance your content by adding images with Add media. You can add up to 4 images in a single post.

    Warning: Facebook supports the following image formats: JPEG, BMP, PNG (file size under 1MB), GIF, TIFF. Twitter supports images with a file size of 5MB or smaller.

  5. Under When would you like to post? determine when to post your content and how to save it.

    • Select Post now to add the content to your social media page immediately when you click the Post button.

    • Select Save a draft to save the post as a draft, which you can edit and post at a later date. When you click the Save a draft button, it is saved under the Draft posts list.

      Note: Draft posts can be saved indefinitely.

    • Select Schedule for later and pick a date/time to automatically post your content later. When you click the Schedule post button, it is saved under the Scheduled posts list.

      Note: The time zone will default to your browser's time zone.

Edit the text or media of any of your existing scheduled or draft posts.

Note: You can't edit posts that have already been posted, but you can access the posts on Facebook and Twitter to edit them there.

  1. Find the post you'd like to edit under the Scheduled posts list or the Draft posts list.

  2. From the menu, select Edit.

  3. Edit the existing text or media, edit when to post your content, or change the social media account to post as.

  4. Under When would you like to post? determine when to post your edited content and how to save it.

    • Select Post now to add the content to your social media page immediately when you click the Post button.

    • Select Save a draft to save the post as a draft, which you can edit and post at a later date. When you click the Save a draft button, it is saved under the Draft posts list.

      Note: Draft posts can be saved indefinitely.

    • Select Schedule for later and pick a date/time to automatically post your content later. When you click the Schedule post button, it is saved under the Scheduled posts list.

      Note: The time zone will default to your browser's time zone.

Copy an existing scheduled or draft post so you can reuse content that you've already written.

  1. Find the post you'd like to copy under the Scheduled posts list or the Draft posts list.

  2. From the menu, select Copy.

  3. Keep the existing text, media, social media account connection, post date, or edit the content as needed.

  4. Under When would you like to post? determine when to post your edited content and how to save it.

    • Select Post now to add the content to your social media page immediately when you click the Post button.

    • Select Save a draft to save the post as a draft, which you can edit and post at a later date. When you click the Save a draft button, it is saved under the Draft posts list.

      Note: Draft posts can be saved indefinitely.

    • Select Schedule for later and pick a date/time to automatically post your content later. When you click the Schedule post button, it is saved under the Scheduled posts list.

      Note: The time zone will default to your browser's time zone.

You can change the time/date of a scheduled post at any point before it's posted.

  1. Find the post you'd like to reschedule under the Scheduled posts list.

  2. From the menu, select Edit.

  3. Under Schedule for later, edit the date/time to post your content.

    Tip: If you haven't decided when to post your content, you can unschedule it entirely by selecting Save a draft. The post moves to the Draft posts list for you to reschedule it at any point.

  4. Select Schedule.

Delete a scheduled or draft post that hasn't been sent yet.

Note: Sent posts cannot be deleted through Social Posting. Go to Facebook or Twitter to delete posts that have already been sent. The post will still appear under the Sent posts list for your records.

  1. Find the post you'd like to delete under the Scheduled posts list or the Draft posts list.

  2. From the menu, select Delete.

  3. Select Yes.