Print Sales Documents from Google Chrome

Altru’s workstation interface now supports the Windows version of Chrome. After installing the new browser extension and running the new workstation setup wizard, you’ll be able to print sales documents (such as receipts and tickets) and run the cash drawer in the Chrome browser.

Note: Chrome for Mac OS is not supported at this time. View updated system requirements for workstations.

Notes and Considerations

• Chrome browser extensions are stored in the Windows user profile on a machine. If Altru users share a machine and use the same Windows credentials to log in to that machine, you can install the browser extension once for that shared Windows profile. However, if Altru users share a machine but have their own Windows profiles/logins, the browser extension needs to be installed for each user’s Windows profile.  Note: The workstation interface wizard is installed once per machine in all cases.

• All printers and cash drawers already configured for workstations will work in Chrome as soon as you install the Chrome workstation interface with no additional steps. When you open Daily Sales or Advance Sales in Chrome, the print and cash drawer buttons are enabled immediately after installation.

• You can continue to use Internet Explorer for workstations, but you must update all workstation machines to use Internet Explorer 11.

• If you install the workstation interface in Internet Explorer and Chrome on the same machine, you can switch between browsers on that workstation with no issues.

• In Internet Explorer, we updated the text for the Workstation interface task on the Print setup page. To start the installation wizard, you now click the link in "Use the setup wizard to install the workstation interface for Internet Explorer". Otherwise, the installation process is the same.

  

Install the workstation interface in Chrome

1. From Tickets, under Initial setup, select Print setup. The Print Setup page appears.

   

2. Under Workstation interface, click the link in "1. Install the browser extension for Chrome". The Chrome Web Store opens to the Print for Blackbaud Altru extension.

   

3. Click ADD TO CHROME. A prompt appears asking if you want to add "Print for Blackbaud Altru"? Click Add extension. The extension is installed and you return to the Print Setup page.

   Note: If Altru users share a machine but have their own Windows profiles/logins, the browser extension needs to be installed for each user’s Windows profile. More information is provided above, under Notes and Considerations.

4. Under Workstation interface, click the link in "2. Use the setup wizard to install the workstation interface for Chrome."

The Chrome downloads bar appears with this installation utility: Blackbaud.AppFx.Programming.WebShellWorkstationChromeExtension.msi.

5. Click the utility to start the installation. The Blackbaud Altru Workstation Chrome Interface Setup Wizard opens.

   

6. Complete the steps in the wizard to install the interface. (Note: You may receive a Windows prompt asking if you want to allow this app to make changes to your device. Click Yes.) When the installation is finished, the completion screen appears.

5. Click Close.

6. Refresh the Print Setup page and make sure there is a green checkmark next to the Workstation Interface task.

   To set up a new workstation to print from Google Chrome, note that you will need to complete all steps in the Print Setup checklist in addition to installing the workstation interface

Note: To set up a new workstation on a machine that's not configured for printing, you'll need to complete all steps in the Print Setup checklist in addition to installing the workstation interface.