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In Sites & settings, a new Error page field is available under Pages on the Settings tab for default, parent, and child sites. In the field, you select a web page from Pages & templates to appear if errors occur.
This allows you to create a custom message and include information to help identify the causes of errors.
Note: If you do not select an error page, system messages from Internet Information Service (IIS) appear when errors occur.
To provide detailed information in the message, use the new error merge fields in a Formatted Text and Images part. The merge fields insert responses from the website server if pages do not load properly. The error merge fields include:
Error code — The numeric portion of a standard response code, such as 404 or 406.
Error description — The reason for a standard response code, such as not found or not acceptable.
Error log ID — The database number that corresponds to the server error.
Note: Error log IDs help Blackbaud Support track the reasons for errors on your website.