If a group reservation is attached to an individual record, the contact information on the reservation is the individual’s primary address, phone, and email. To edit this information, you must access the constituent record. If the group reservation is attached to an organization, you can edit the contact information on the reservation.
Note: If the group reservation is associated with an organization constituent and the contact originally saved on the reservation is deleted from the system or becomes invalid, the system will no longer show that contact on the reservation. Instead, the primary contact information for the organization will be displayed.
Note: If the reservation is associated with an organization, the contact information that appears is based off of an individuals relationship record with the organization. To edit the contact information, from the Relationships tab of the organization's record, select the individual and click Edit. On the Contact Information tab make the necessary changes. Any changes you make here will automatically update on the reservation record as well.