Blackbaud CRM Upgrade Resources

Ready to take advantage of new features in Blackbaud CRM? We've compiled the resources below so you can learn what each version has to offer. If you're considering an upgrade, we recommend that you contact your Technical Account Manager for assistance.

With the release of Blackbaud CRM 2.93, we introduced a new web interface as a replacement for ClickOnce that lets you access the program through a web browser rather than through Microsoft Windows.This browser experience gives you more flexibility and provides new features and functionality, as well as enhancements to existing functionality.

When you upgrade from version 2.91 to version 2.93 or higher, we recommend that you review the CRM WebUI User Experience in addition to the applicable New Features Guide for your version. You can also watch a short video that highlights the CRM web browser experience and basic navigation changes.

If you have questions or suggestions for these upgrade resources, please let us know! We also encourage you to visit the Blackbaud CRM Resource Center where you can learn about and provide feedback for upcoming features in Blackbaud CRM.

Blackbaud CRM 4.0

Blackbaud CRM 3.0

Blackbaud CRM 2.94

Blackbaud CRM 2.93

  » New Features Guide*

  » Upgrading from Blackbaud CRM 3.0 to CRM 4.0

  » CRM WebUI User Experience

  » Release Resource Center

  » Videos

  » Latest Patch

  » Known Issues

  » Bug History Report

  » How-to Documentation

  » Schema Reference Tables

   *Includes 4.0 Service Pack features

  » New Features Guide*

  » CRM WebUI User Experience

  » Walkthrough

  » Videos

  » Latest Patch

  » Known Issues

  » How-to Documentation

  » Schema Reference Tables

   *Includes 3.0 Service Pack features

  » New Features Guide

  » CRM WebUI User Experience

  » Walkthrough

  » Videos

  » Latest Patch

  » How-to Documentation

  » Schema Reference Tables

  » New Features Guide

  » CRM WebUI User Experience

  » Walkthrough

  » Videos

  » Latest Patch

  » How-to Documentation

  » Schema Reference Tables

Note: To access the latest patch files, log in to our support website with your blackbaud.com user name and password. If you need your credentials, reset your login.

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