For Ridenour, Blackbaud’s Total School Solution™ is the ultimate option for schools. It provides the necessary applications that interact and share data with each other. Additionally, by selecting Blackbaud Application Hosting™, the school is free from the hassle of software updates and maintenance. And finally, it is all on one platform from one vendor, so she doesn’t have to manage and mediate between multiple vendors.
The ability of each tool to track information and generate reports that provide useful data is highly beneficial, Ridenour adds. For example, the school is able to track data via NetCommunity and Online Campus Community that has helped create better, more useable and more desired email communications. Based on these reports, the school has altered its email communications to provide more streamlined and customized content specific to the class for which a parent has a child.
Additional benefits of Blackbaud’s Total School Solution experienced by St. Alcuin include:
- Decreased time to process online admissions by 50 percent
- Increased data integrity across development, business and academic departments
- Approximately 90 percent of admissions are accepted online
With the systems seamlessly interacting with each other, St. Alcuin has saved significant time collecting data and enjoys more accurate data. Ridenour estimates that overall data entry time across its development, business and academic departments has been reduced by 50 percent. Prior to Blackbaud, information would come into one department, where it is was entered in that department’s system. It was then passed along to another department that would enter it in its system before passing it along to a third department. Each transfer was an invitation for error. Now there is a single data entry point and data flows easily between offices. The school now has confidence in its data and has increased the efficiency of its back office operations.
Ridenour concludes, “Having everything hosted, on one platform, with one provider, and with systems that interact equates to fewer errors, and less staff time spent entering data and maintaining systems.
"We can better serve our constituents and families now with Blackbaud solutions.”