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Implementation Services

We understand that organizations have different goals to achieve and we’re here to help. From getting up and running quickly with a strong foundation for growth to building a customized solution based upon your specific needs, we have the capabilities to support you. We work with literally thousands of nonprofits of every type and size, worldwide. Our proven implementation approaches combine this knowledge, experience, and learning to provide you with a structured framework that’s consistent, reliable, and focused on the critical needs of nonprofit organizations.

Project Management

Our project managers partner with you throughout your project — from establishing a project plan to the project’s successful conclusion. Your project manager provides a single point of contact to tie all the pieces of the implementation together and bring peace of mind. They provide valuable information on project status, upcoming activities, and how to achieve implementation success. We offer a variety of project management and coordination options to help ensure your team has the tools and resources to manage the scope, timeline, and resources of any project.

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Business Process Consulting

We want to make sure your processes and technology are harmonized to produce the best results. We work directly with your team to understand not only what your organizational needs are today, but where you’re going, and how to meet your future goals. Our consultants use your goals as their guide and help make sure you’re incorporating industry best practices while staying true to your organization’s culture and implementing processes that work for you.

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Change Management

We understand an organization faces growing pains when making any organizational change. Switching technology solutions is a big change. From the first day to the last, our consultants will work with you to make sure your transition is a smooth one.

The goals of Change Management are to ensure you are organizationally ready at go-live time and to cultivate successful adoption of the system. Blackbaud incorporates change management activities into its methodology because successful change depends on more than implementing new technology and processes. A focus on people and their needs is equally important. Multiple research studies support the idea that failure to perform change management activities hinders project success.

Change management activities begin early in the project, so that the activities in other phases can be shaped by the findings. We can assist you in creating and executing communication and training plans to help your staff feel not only comfortable, but excited about the change ahead.

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Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

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