2020 Social Responsibility Report


Last year presented an opportunity to rethink change—for our customers, employees, and company. Discover how we adapted, persevered, and emerged stronger in a year unlike any other.

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To combat hunger, PepsiCo’s Food for Good program delivered over 18 million nutritious meals to kids in the US in 2020.

Blackbaud customer Los Angeles Regional Food Bank increased food distribution to meet urgent demand caused by the COVID-19 crisis.

Helping Good Take Over During a Pandemic

As the devastating impacts of COVID-19 grew, we continued to support our customers as their missions became even more urgent. See how Edison International and the Los Angeles Regional Food Bank worked together to achieve remarkable results with the help of Blackbaud solutions as the number of families facing sudden income loss surged.

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Ruha Benjamin, professor of African American studies at Princeton University, leads a session at bbcon 2020 Virtual.

Strengthening and Inspiring the Ecosystem of Good

When the world pivoted to virtual, we took the opportunity to reimagine bbcon, our annual tech conference for a better world. Hear from Blackbaud Chief Marketing Officer Catherine LaCour on how we brought a high-energy, world-class conference to the entire social good community—all free and virtual—in an unprecedented year.

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The Ecosystem of Good in Action

Researchers at the University of Queensland in Brisbane, Australia knew they could accelerate COVID-19 vaccine research with the right financial support. Learn how a peer-to-peer fundraising campaign called Team Vaccine and a group of fifth-grade girls sparked worldwide giving totaling $23.5 million and shaved months off an already aggressive timeline.

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Continuing Vital Work

For UK-based Chester Zoo, COVID-19 lockdown meant a sudden end to 97% of revenue streams. See how staff members rethought their strategies to create the Save Our Zoo crowdfunding campaign to do just that—engaging more than 100,000 supporters and raising over £3.3 million.

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