Update Your Password

Each application user manages their own password — system administrators cannot reset your password for you.

If you forget your password, click the Forgot password? link on the Blackbaud ID sign-in page to receive a password reset email. If you use Gmail to log in, the Forgot password? link does not appear. You must access your Google account to change your password.

Note: If you run into issues using the Forgot password? link on the Blackbaud ID sign-in page and cannot log in, contact the Altru Support team to reset your password.