How-to Resources and Assistance

Get started

Check out our recommended steps for getting started with Altru.


View the training options available for Altru.

User guides

Dive into the user guides for a full overview of concepts, features, how-tos, and best practices to get the most out of Altru.

Video library

Learn more about Altru with these great how-to videos. Perfect for those who want to see quick demos of Altru functionality.

Additional resources

Need more help? Check out these resources.

What's new?

Discover the latest features released in Altru and check out the archive of previous releases.

Get started

To ensure a successful Altru experience, follow these steps to get started.

Step 1 - Getting Started

Step 2 - Understand Your Role

Step 3 - Join the Conversation

Step 4 - Learn More


Blackbaud University
Go Further

Blackbaud Altru for Beginners

Altru for Beginners

For new and experienced users, this lighthearted, easy-to-read book introduces you to the main features of Altru.

View the book online or request a hard copy.


Additional Resources



Ask questions, share ideas, access resources, and learn about upcoming events and new features.


Search for common questions and answers, known issues and fixes.


Chat with Support to ask a question or troubleshoot.