Blackbaud Payment Service and Blackbaud Merchant ServicesYour organization's primary contacts and site administrators may reset your Blackbaud Payment Service password or Blackbaud Merchant Services password(s). When they click to reset the password, you will receive an email with a secure link to reset the password online.
Warning: After you change your Blackbaud Payment Service (BBPS) or Blackbaud Merchant Services (BBMS) password(s), you must also update the Blackbaud applications below that use BBMS or BBPS with the new credentials. If you do not do so immediately, credit card and ACH (direct debit) transactions will fail to process.
- Altru Arts & Cultural
- Blackbaud Enterprise CRM
- Blackbaud NetCommunity
- Raiser's Edge
For more information, refer to How do I change my BBPS or BBMS password.
If your account is locked due to too many attempts to log into Blackbaud Merchant Services, click Unlock Account.