Assistance and Resources
Check out our recommended steps for getting started with Blackbaud Altru.
Dive into the user guides for a full overview of concepts, features, how-tos, and best practices to get the most out of Blackbaud Altru.
Discover the latest features released in Blackbaud Altru and check out the archive of previous releases.
Learn more about Blackbaud Altru with these great how-to videos. Perfect for those who want to see quick demos of Blackbaud Altru functionality.
View the Blackbaud University training options available for Blackbaud Altru.
Need more help? Check out these resources.
To ensure a successful Blackbaud Altru experience, follow these steps to get started.
ResearchPoint for Blackbaud Altru
Quick reference guides (QRGs)
Whether you are getting started or want to take advantage of the latest features, Blackbaud's Customer Success team is here to help you reach your goals.
Our adoption sessions unpack the "how do I" questions while covering best practices which help you get the most out of Altru.
Blackbaud Altru 101
- Introduction to Altru
- Basic Navigation and General Features
- Add and edit application users
- Sales and Program Management
- Fundraising and Development
- Membership Management
- Introduction to the Membership Record
- Customizing Your Home Page
- Using the Explorer Bar
- Using the Single Search
- Using Support Resources
- Introduction to Walkthroughs
- Query Basics
- Understanding Your Conversion