Blackbaud CRM 4.0
Assistance and Resources
What's new?
Review the latest features released in Blackbaud CRM 4.0.
Known issues
This list displays high & critical severity issues reported by, or found to affect customers.
Video library
Learn more about Blackbaud CRM with these great how-to videos.
User guides
Dive into the user guides for a full overview of concepts, features, how-tos, and best practices to get the most out of Blackbaud CRM.
Blackbaud Internet Solutions
Dive into the user guides for a full overview of concepts, features, how-tos, and best practices to get the most out of Blackbaud Internet Solutions.
Additional resources
Need more help? Check out these resources.
Blackbaud CRM user guides
Setup and administration
Database Growth Management Guide
Luminate Online-Blackbaud CRM Connector Installation and Upgrade Guide
Payment Application Data Security Standards Implementation Guide for CRM 4.0 Service Pack 15
Payment Application Data Security Standards Implementation Guide for CRM 4.0 Service Pack 5
Payment Application Data Security Standards Implementation Guide for CRM 4.0 Service Pack 2
Queue and Business Processes Guide
Blackbaud Internet Solutions user guides
New features
Setup and administration
Videos
Advanced Query Concepts
Advanced Query Concepts
Advanced Query Concepts