Blackbaud eTapestry

Assistance and Resources

Help and best practices

Dive into the help content for a full overview of concepts, features, how-tos, and best practices to get the most out of eTapestry.

What's new?

Review the latest features released in eTapestry 7.53.0.

User guides

Use our comprehensive guides to help you master eTapestry.

Video library

Learn more about eTapestry with these great how-to videos. Perfect for those who want to see quick demos of eTapestry functionality.


View the Blackbaud University training options available for Blackbaud eTapestry.

Customer Success

Connecting you with resources and information to help you maximize use of eTapestry.

Customer Success

Our customer success team proactively provides solutions to your organization’s challenges. Our programs help you fully optimize your Blackbaud solutions to be even more efficient and fulfill your mission. Through webinars, open office hours, and other resources, we are here to help you succeed.

eTapestry on demand video resource library

Watch Now

Review our video resource library!

Live product adoption sessions

Register now

Participate in an interactive session with other customers or watch those previously recorded!

Quarterly town halls

Town halls are a great place to learn about big ideas and preparing for what's next. 

eTapestry: Product adoption session

Take a deeper dive into common tasks that organizations need to perform in eTapestry.

On demand video sessions

Get a jump start on eTapestry with our on-demand sessions focused on specific concepts and functions. From general explanations to how-to guides, these sessions help you understand eTapestry's capabilities.


Blackbaud University

Additional resources