Blackbaud Orientation Checklist
Welcome, we're glad you're here!Welcome to Blackbaud! After you watch our on-demand presentation about your Blackbaud resources, complete the steps below to get started on the road to success with your new Blackbaud solution!
Create your Blackbaud IDs
To access customer resources on Blackbaud's website, you need a Blackbaud ID. To receive a Blackbaud ID, you must accept an invitation from your organization's admin.
Note: Your organization should designate at least two admins. If your organization is new to Blackbaud, your project lead and the person who received your contract via email are the first admins on Blackbaud's website. It may take up to one business day to receive this invitation and complete the process. These admins also make users inactive when they leave your organization.
Are you an admin at your organization? Check out our getting started FAQs!
Bookmark Support Resources
Be sure to review and bookmark these helpful support pages to use when you have a technical question or issue.
- Support Resources, including how to contact our Support.
- Knowledgebase, to find answer to your questions for Blackbaud solutions.
- Hosting Status Page
Connect to Community
The Blackbaud Community allows you to connect with other Blackbaud users and staff. Take advantage of our Community to learn about best practices, advice from other users, and to stay current on Blackbaud solution improvements.
Have a question or need help?
Your Customer Success Team is here to help guide you. You can contact us at [email protected].